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Problems with checks from Full Tilt

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  1. Buckohfive Buckohfive is offline

    Novi, MI
    United States

    Posts: 48
    Joined: Feb 06

    Feb 16th, 2007 (2/16/2007 12:37pm)

    Just got an email from them saying their having problems processing check requests (including one that I put in over 2 weeks ago).

    I guess the processing time just went from 35 business days to whenever they get around to doing it.

    FTP doug -- any insight would be appreciated
     
  2. Caleb2004 Caleb2004 is offline

    ND
    United States

    Posts: 1,510
    Joined: Oct 05

    Feb 16th, 2007 (2/16/2007 1:05pm) in reply to Buckohfive

    fcuk
  3. ga12step ga12step is offline

    Togo

    Posts: 214
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    Feb 16th, 2007 (2/16/2007 1:35pm) in reply to Caleb2004

    greeeaaaaaatt
  4. The Knish The Knish is offline

    Los Angeles, CA
    United States

    Posts: 855
    Joined: Feb 06

    Feb 16th, 2007 (2/16/2007 1:38pm) in reply to Buckohfive

    If this is true then it's just one more black eye in the full tilt customer service area.

    You would figure with all the fraud of Pros having others play on their accounts to represent they are actually on the site and the plagerism they would have enough problems.
  5. lentes130 lentes130 is offline

    Frackville, PA
    United States

    Posts: 884
    Joined: Feb 06

    Feb 16th, 2007 (2/16/2007 1:41pm) in reply to The Knish

    Wouldn't you be able to cancel the transaction and open a mywebatm account and withdrawl through that? Mywebatm account setup takes about five days
  6. cliff819 cliff819 is offline

    Posts: 913
    Joined: Feb 06

    Feb 16th, 2007 (2/16/2007 2:13pm) in reply to lentes130

    I got the same message. Why is it that pokerstars can get a check out in four business days but Full Tilt can't get one out in a month?
     
  7. MUPokerPlayer MUPokerPlayer is offline

    MO
    United States

    Posts: 17,488
    Joined: Feb 05

    Feb 16th, 2007 (2/16/2007 2:22pm) in reply to cliff819

    weird... I requested a check about 2 weeks ago as well and have received no such email.

    EDIT: my request was exactly 17 days ago as well...

    and they told me 21 business days at that time, so we'll see.
  8. Caleb2004 Caleb2004 is offline

    ND
    United States

    Posts: 1,510
    Joined: Oct 05

    Feb 16th, 2007 (2/16/2007 2:24pm) in reply to Buckohfive

    I requested one 17 days ago and have not recieved an email(yet)
  9. MUPokerPlayer MUPokerPlayer is offline

    MO
    United States

    Posts: 17,488
    Joined: Feb 05

    Feb 16th, 2007 (2/16/2007 2:29pm) in reply to Buckohfive

    what specifically did the email say, bucko?
  10. owl52 owl52 is offline

    Uzbekistan

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    Feb 16th, 2007 (2/16/2007 2:36pm) in reply to The Knish

    how many eyes do they have to be blackened?
  11. Buckohfive Buckohfive is offline

    Novi, MI
    United States

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    Joined: Feb 06

    Feb 16th, 2007 (2/16/2007 3:02pm) in reply to MUPokerPlayer

    i suck at copy and pasting but it basically said (paraphrasing) "due to problems outside of our control there has been a delay in processing your check, we are working to have this corrected ASAP, in the meantime heres a $26 token to keep you quiet" they go on to say i could cancel the transaction and use mywebatm

    bottom line= sending out a check is like trying to find a cure for cancer

    Prediction: Full Tilt posts an ad for a new job opening : "Someone to write checks for us"
     
    Thread Starter
  12. blake blake is offline

    Fayetteville, AR
    United States

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    Feb 16th, 2007 (2/16/2007 3:07pm) in reply to Buckohfive

    It is also my understand that you can't withdraw using mywebatm yet. I e-mailed FTP about it that is what they told me in the e-mail.

    So boo to mywebatm
  13. Trent55 Trent55 is offline can i have a title now

    Posts: 8,510
    Joined: Oct 05

    Feb 16th, 2007 (2/16/2007 3:15pm) in reply to blake

    It would be nice if the sites would just be honest with us, instead of blowing smoke up our asses!
  14. mrj1966 mrj1966 is offline

    New Providence, NJ
    United States

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    Feb 16th, 2007 (2/16/2007 3:23pm) in reply to Trent55

    so can we withdraw with epassporte or click2pay?
  15. cliff819 cliff819 is offline

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    Feb 16th, 2007 (2/16/2007 3:33pm) in reply to mrj1966

    Here's the email from Full Tilt:

    Dear Clifford,
    We are writing to update you on the status of your recent withdrawal request from our site. We processed your request for a check on 09-Feb-07 but, unfortunately, circumstances beyond our control are delaying our ability to deliver your check in a timely manner.

    We apologize for this delay and any inconvenience you may be experiencing as a result of this issue. Be assured however, that we are working to resolve this situation as quickly as possible and will deliver your funds to you at the earliest possible time.

    As our way of apologizing for this delay, we have credited your account with a $26 tournament token that you may use to enter any of our $24 + $2 tournaments, including our daily Guarantee events.

    Because we also believe that you should have full access to all of your funds, we are offering you the option of stopping your check request and placing your money back into your Full Tilt Poker account for withdrawal through another method, such as our new payment processor MyWebATM.

    If you do not already have a MyWebATM account, you can quickly create one by visiting http://www.MyWebATM.com and filling out a short application form. Once created, you will be able to quickly transfer funds to and from your MyWebATM account from both your personal bank account and your Full Tilt Poker account.

    Please let us know if you would like to cancel your check request while you set up a new payment processor account, or if you would like to us to proceed with your current withdrawal.

    Thank you again for your patience and good luck with your free tournament token.

    Sincerely,

    Full Tilt Poker
     
  16. MUPokerPlayer MUPokerPlayer is offline

    MO
    United States

    Posts: 17,488
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    Feb 16th, 2007 (2/16/2007 5:25pm) in reply to cliff819

    I wonder if the fact that I didn't receive this email means that my check (which was requested 17 days ago) has been shipped?
  17. ctx97 ctx97 is offline

    Somerset, KY
    United States

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    Feb 16th, 2007 (2/16/2007 6:59pm) in reply to cliff819

    Got the same email, Looks like i'm off to create a MyATM Account
  18. MUPokerPlayer MUPokerPlayer is offline

    MO
    United States

    Posts: 17,488
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    Feb 17th, 2007 (2/17/2007 5:57am) in reply to MUPokerPlayer

    sunovabitch:

    Dear Adam,
    We are writing to update you on the status of your recent withdrawal request from our site. We processed your request for a check on 31-Jan-07 but, unfortunately, circumstances beyond our control are delaying our ability to deliver your check in a timely manner.

    We apologize for this delay and any inconvenience you may be experiencing as a result of this issue. Be assured however, that we are working to resolve this situation as quickly as possible and will deliver your funds to you at the earliest possible time.

    As our way of apologizing for this delay, we have credited your account with a $26 tournament token that you may use to enter any of our $24 + $2 tournaments, including our daily Guarantee events.

    Because we also believe that you should have full access to all of your funds, we are offering you the option of stopping your check request and placing your money back into your Full Tilt Poker account for withdrawal through another method, such as our new payment processor MyWebATM.

    If you do not already have a MyWebATM account, you can quickly create one by visiting http://www.MyWebATM.com and filling out a short application form. Once created, you will be able to quickly transfer funds to and from your MyWebATM account from both your personal bank account and your Full Tilt Poker account.

    Please let us know if you would like to cancel your check request while you set up a new payment processor account, or if you would like to us to proceed with your current withdrawal.

    Thank you again for your patience and good luck with your free tournament token.

    Sincerely,

    Full Tilt Poker
  19. AllYourChips AllYourChips is offline

    Scottsdale, AZ
    United States

    Posts: 2,186
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    Feb 17th, 2007 (2/17/2007 6:23am) in reply to Buckohfive

    Obv brag post about getting free $26 satellite token. So rigged.

    Oh and on a side note.....that sucks. I think FTP has made leaps and bounds over the past couple years and has done a great job getting themselves into the top teir of online poker rooms. I hope that in time everything will sort itself out.
  20. gitarzan gitarzan is offline

    NY
    United States

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    Feb 17th, 2007 (2/17/2007 7:42am) in reply to Buckohfive

    Do you suppose that cash flow has anything to do with it???
  21. claude claude is offline

    Cleveland, OH
    United States

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    Feb 17th, 2007 (2/17/2007 7:55am) in reply to gitarzan

    that may be the real problem and that is frightening. claude
  22. claude claude is offline

    Cleveland, OH
    United States

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    Feb 17th, 2007 (2/17/2007 8:06am) in reply to claude

    in fact the more i think about it is likely a cash flow issue. being an old guy i had always withdrew by check, first from empire then party. when i used reg mail it was about ten days and when i paid $25 for fedex it was always received within 3 days. to have problems sending by check doesn't make any sense. i know everyone rails against my gloomy predictions but this seems to be more evidence. i hope i'm wrong. claude
  23. mayhem920 mayhem920 is offline

    Montreal
    Canada

    Posts: 150
    Joined: Oct 05

    Feb 17th, 2007 (2/17/2007 9:41am) in reply to claude

    i doubt it's a cash flow problem, a site as big as full tilt wouldn't get into that type of trouble unless everybody would cash out at the same time, which is not really the case. i would think it's a problem finding a check processing company. many banks in the US are not refusing the cash checks from certain processing companies that the poker sites used to deal with because of the crackdown and full tilt is trying to figure out how to issue checks now that most of the processing companies are shying away from gambling sites. i think bodog has the same problem as well considering how long it's taking them to mail the checks.
  24. matthew30 matthew30 is offline

    Corpus Christi, TX
    United States

    Posts: 54
    Joined: Mar 06

    Feb 17th, 2007 (2/17/2007 11:23am) in reply to mayhem920

    Lets ask this question another way. Is it just USA customers that are having trouble receiving checks or everyone else as well?
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