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PStars double dipping deposits??

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  1. carshark carshark is offline

    Myrtle Beach, SC
    United States

    Posts: 184
    Joined: Oct 05

    Nov 26th, 2009 (11/26/2009 12:21pm)

    Just had the same PStars deposit get debited from my checking account 2 days running. Contacted the site and this was their response:

    <SPAN class=Apple-style-span><SPAN class=Apple-style-span>
    <PRE>Thank you for your email.

    We are aware that some transactions processed on November 21st and 22nd have
    been double charged.

    First, let me apologize for the inconvenience this may have caused. Note
    that we are already working with the processor to reverse those
    transactions, so that they can be credited back to your bank account as soon
    as possible.<SPAN class=Apple-converted-space> </SPAN>

    Also, if you have been charged overdraft fees for this issue with your bank,
    please allow a few days for your bank to waive these fees, once the refund
    has been made to your account on our processor's end. If the bank does not
    refund the fees, please contact us back in order for us to credit your
    pokerstars account.<SPAN class=Apple-converted-space> </SPAN>

    Once again, we are sorry for this inconvenience. Let us know if further
    assistance is needed.

    Regards,

    Emely
    PokerStars Cashier Specialist

    Oh well, let the checks bounce. I am sure I can carry this email to my U.S. bank, and they will
    completely understand.

    </PRE></SPAN></SPAN>
  2. K1d_Gr1nD K1d_Gr1nD is offline

    Knoxville, TN
    United States

    Posts: 1,210
    Joined: Mar 07

    Nov 26th, 2009 (11/26/2009 12:26pm) in reply to carshark

    Happened to me too...
  3. Projekt420 Projekt420 is offline

    Westminster, CO
    United States

    Posts: 1,083
    Joined: Mar 09

    Nov 26th, 2009 (11/26/2009 2:33pm) in reply to carshark

     
    Originally Posted by carshark View Post

    Also, if you have been charged overdraft fees for this issue with your bank,
    please allow a few days for your bank to waive these fees, once the refund
    has been made to your account on our processor's end. If the bank does not
    refund the fees, please contact us back in order for us to credit your
    pokerstars account.<span> </span>

    This is what worries me when sites screw up and double charge. Being a broke college student, when I deposit its always over 1/2 or all of whats in my bank account.
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