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  1. I have come across a problem that I need to get fixed. I emailed support and my question is how long does it traditionally take to get a response from them?
  2. Not as long as UB, but not as fast as poker stars.
  3. 2-3 days i think is the average
  4. the average is 4 days if at all. i think they hope you will just go away. sending follow-up emails will not expedite it either. and after all that waiting, you may just receive a generic response.

    seriously tho, if it is urgent, I suggest emailing security@fulltilt.com as they are more responsive. Attn: Shujiro, Supervisor and write URGENT in subject line. (if you really want a quick response, email tom at support and put "Mystress sent me" in the subject line).

    anyways, read my other posts or try ftpdoug@fulltilt.com.

    gl.
  5. Yeah, mention the poster above for expedited service. He's got pull I hear.
  6. agreed.

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