My Dad officially got screwed in this hand. He was already running bad and this was just icing on the cake.

The action of the hand is pretty irrelevant. Guy raised , Hero flats with QQ, everyone else folds.....flop Q rag rag, they end up all in on flop. The board has two diamonds and one heart. Turn is xhearts, river xdiamonds. This puts three diamonds on the board. They flip the cards up and hero shows Trip Q's, and villain shows AhAd for one pair. The dealer then quickly shoves the pot to the villain and mucks both hands and the communty cards. My dad goes apeshit along with half the table and they obv say what are you doing! The dealer said, villain had a flush! haha. So the dealer thought there were 4 diamonds instead of 3. Of course everyone at the table is saying that there were only 3 diamonds except for the guy who held AA. The floor man comes over and heres the story. They say they will look at the cameras. He comes back and say that they could not verfiy anything by looking at the cameras. So technically the pot is the villains because thats what the dealer saw. However, the floor man said to the villain, "You could choose to chop the pot or give the pot to him since it seems everyone saw that it was not a flush." The villain decides to keep the whole pot, and leaves after that hand. What a dic move lol.

What do you think of this?

If their cameras aren't good enough to see the suits, then what good are they for the poker action?

 

Originally Posted by LordPye

LoL such Wheelingaments.

Wheeling is one of the worst cities in the country, I'm not surprised that a dirtbag like the villain would play there. I bet he tripped old ladies and knocked over handicapped people on his way out too...

...And then went home and watched NASCAR...

...in his rusted trailer.

and then beat his wife and kicked his dog

Which is why you protect your cards until the pot is shipped.

 

Originally Posted by RGC2005

Which is why dealers should do their job or ship out of town.

fyp

 

Originally Posted by RGC2005

Which is why you protect your cards until the pot is shipped.

so how do you protect the community cards? Because QQQ doesn't beat a "flush" and whilst the evidence of the "flush" is gone, all you can prove is you had QQ. Dealer ought to announce the winning hand before mucking the community cards.

Note the time/date of the incident and call the gaming board or something?

idk - what recourse does a player have against this?

We were just in town briefly, most likely we will never have to play there again, and he did go apeshit lol.

Sadly enough this has occurred before. You probably should at least lodge a complaint with the state agency that handles the casinos ( I believe it is the WV Lottery Commission).
A friend was in the 2/5 game.... he and a regular get it all in after the flop. Friend tables AA after the money gets all in. Turn is Q I believe and river a blank. The regular in seat 10 says nice hand and throws his cards face down to the dealer. Player in seat 9 starts freaking out. Dealer grabs the cards and peels them up to peek at them and slides them back to the player in 10. As they have never touched the muck they were still live. Player thought he had KK. He had QQ. They ship the pot to him.
My friend went ballistic. He ended up getting 86d for 30 days. Supposedly the dealer was fired a week later due to this incident.

walk by, and accidently spill drink on villian

 

Originally Posted by Etrain99

this is probably 1 of the few times if not the only time i would literally start a riot and go total apeshit at the floor and get kicked out for life

haha. if it was me I would of acted like a raging alcoholic on donk monkey tilt. I can't even describe the ruckus I would have caused.

frickin Wheelagio

 

Originally Posted by Parligod

"EDIT: The Villain here is not out of line to keep that money, since if the casino IS wrong it DOES come out of their pocket, and I would keep the money 100% of the time whether I thought it was a flush or not."

Yes the Villian here is completely out of line to keep that money. How about a little common decency? And if according to you he did nothing wrong why doesn't he happily stick around at the table and play some more poker with this table? Because he's an F-ING THIEF, thats why. If someone got beat but the dealer screws up that makes NO DIFFERENCE to the fact that he got beat. Anybody who keeps the money in that spot is complete trash.

-Parli

this

 

Originally Posted by rmsapp08

 

Originally Posted by CSuave

Sadly enough this has occurred before. You probably should at least lodge a complaint with the state agency that handles the casinos ( I believe it is the WV Lottery Commission).
A friend was in the 2/5 game.... he and a regular get it all in after the flop. Friend tables AA after the money gets all in. Turn is Q I believe and river a blank. The regular in seat 10 says nice hand and throws his cards face down to the dealer. Player in seat 9 starts freaking out. Dealer grabs the cards and peels them up to peek at them and slides them back to the player in 10. As they have never touched the muck they were still live. Player thought he had KK. He had QQ. They ship the pot to him.
My friend went ballistic. He ended up getting 86d for 30 days. Supposedly the dealer was fired a week later due to this incident.

Thats not really that similar to this story but still messed up.

True, but I was just trying to show how poor they manage the floor and dealers there. And how aweful their rulings are.

 

Originally Posted by rmsapp08

 

Originally Posted by SexyStudThang

This sounds pretty unfortunate, but it also sounds like something got lost in translation between the occurrence and the telling of the story, unless of course the people running this casino truly are inept. Couple of things...

1. Your hand is always live if it is face up and on the table. I recommend protecting your cards with two fingers until you are personally satisfied that the outcome of the hand is correct. The dealer probably wouldn't have mucked the board if cards were being held onto, I guess I have to stress probably. Even if your hand was mucked it WAS faceup and therefore was live, it should still be eligible to win the hand.
the problem here was the dealer mucked the community cards quickly and he did not have his fingers on the cards so the dealer just snap mucked them. However this has nothing to do with it, everyone including the dealer knew he had QQQ. The problem was the dealer thought villain had a flush! Protecting his hand does nothing in this case.

2. In the situation where the dealer tells the floorman they are 100% sure of one thing, and the table is mostly in agreement of another, the cameras should absolutely be looked at.
They were "looked at". To no avail.

3. There are regulatory boards that govern what a camera should be able to see, and seeing the difference between a diamond and a heart is more than likely part of that regulation, this is where I'm having a hard time reconciling the explanation with the action, those cameras should be able to tell the difference.
They should be able to tell the difference, which is why this is crazy.

This does sound bad, but is there any chance your dad doesn't tip? Believe me when I say dealers and floormen alike are happy to make ridiculous statements and rulings based on that fact alone, and for THIS number of things to go wrong and be treated this way that COULD be a factor.
I am pretty sure he tips, he is a complete nit and doesn't rake in many pots, but when he does he tips.

Should somethig like this come up that appears to violate gaming regulations in the future, get a pad and paper, write down the amount of the pot, names of the people involved, especially the dealer and floorperson. Go to whatever regulatory body those people answer to, and make noise that way. After that, you got nothing but a bad ruling and that sucks!

EDIT: The Villain here is not out of line to keep that money, since if the casino IS wrong it DOES come out of their pocket, and I would keep the money 100% of the time whether I thought it was a flush or not.
I guess you are just an asshole?

Protecting his hole card PROBABLY would have stopped the situation. If the dealer hadn't mucked your father's cards, then he probably wouldn't have mucked the board either. Given you shouldn't have to lookout for a dealer prematurely mucking a board, but two fingers on the cards until the pot was coming his way would have avoided this situation 90% of the time. This could fall into the 10%.

And as far as me being an asshole, I'm pretty far from it. But poker is and always has been a game of punishing other people's mistakes. I'm sure most poker players couldn't be happier when someone misreads their hole cards and pays off a big bet with a bad hand. Should you give this person their money back because they clearly made a mistake? This was mostly the dealer's mistake, and only a tiny bit your father's: but it WAS a mistake. I would have explained to your father that the house in most instances like that one is responsible for covering the money, and in many places it goes as far as coming out of the dealer's pay if they've made such a terrible mistake.

ONCE it became clear that the house was not going to be standup and take care of the player here, and blame it on inferior law breaking equipment, I might have been inclined to give him some of the money back. Not all since he does have a responsiblity himself, but he shouldn't be held responsible for poor management decisions. But I only give money back when it's 100% CLEAR that the casino never will.