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UB Client Issue

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  1. byoonz byoonz is offline

    Torrance, CA
    United States

    Posts: 677
    Joined: Jul 09

    Apr 30th, 2010 (4/30/2010 6:22am)

    I never use UB so maybe this is a known issue already but,

    Sometimes when I open UB, the lobby appears but I can't do anything. Nothing is clickable and no games/tournaments are listed. I can't click minimize/maximize/close in the top corner either. All I can do is right click UB on my taskbar at the bottom of my screen and then it gives a pop up saying "Login ID is not recognized" and then UB closes. If I reboot my computer, I can open UB with zero problems. What can I do to fix this?
     
  2. dealace1 dealace1 is offline @ UFC 115 via UB

    Mississauga
    Canada

    Posts: 1,042
    Joined: Jan 07

    Apr 30th, 2010 (4/30/2010 8:35am) in reply to byoonz

    It's possible your internet connection is f'd at the time.
  3. RKuczek RKuczek is offline

    Yuma, AZ
    United States

    Posts: 35
    Joined: Apr 10

    Apr 30th, 2010 (4/30/2010 8:38pm) in reply to dealace1

    UB has some serious problems with their software, lobbies and tables locking up, screen display going wild, server disconnecting you; buttons disappearing, happens to a lot of people, on both poker and blackjack tournament tables. UB refuses to acknowledge or fix it. Think their support staff just lacks the skills needed to write and support decent software. Complain to UB, complain a lot. Eventually they might be forced to do something. What the software is doing is trying to write to prohibited memory addresses.
  4. armymedik1 armymedik1 is offline

    Killeen, TX
    United States

    Posts: 299
    Joined: May 09

    Apr 30th, 2010 (4/30/2010 10:07pm) in reply to byoonz

    This is off topic but i have a question... is there anyone on P5 who offers support..like bryan fom ps? Im having issues, i havent played with ub in over six months and i reinstalled the program and got the same error message...player id is not recognized...i wrote to support and after a few emails they are saying i owe them $600 from allmost a year ago.
  5. byoonz byoonz is offline

    Torrance, CA
    United States

    Posts: 677
    Joined: Jul 09

    Apr 30th, 2010 (4/30/2010 10:34pm) in reply to dealace1

     
    Originally Posted by dealace1 View Post

    It's possible your internet connection is f'd at the time.

    No
     
    Thread Starter
  6. Faccio Faccio is offline

    TX
    United States

    Posts: 312
    Joined: Jul 08

    May 1st, 2010 (5/1/2010 12:14am) in reply to byoonz

    I have the same problem. If you click every game type/lobby b4 signing in then you will be able to view everything that is going on.
  7. _rayden_ _rayden_ is offline

    Hartford, CT
    United States

    Posts: 260
    Joined: Feb 10

    May 1st, 2010 (5/1/2010 9:10am) in reply to armymedik1

     
    Originally Posted by armymedik1 View Post

    This is off topic but i have a question... is there anyone on P5 who offers support..like bryan fom ps? Im having issues, i havent played with ub in over six months and i reinstalled the program and got the same error message...player id is not recognized...i wrote to support and after a few emails they are saying i owe them $600 from allmost a year ago.

    Yes. do a search in the posts.
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