Check out our brand new Local Poker Communities! Get updates and interact with poker players in your area.
Visit the United States Poker Community | Visit the California Poker Community | Read more about the Launch of P5s Local

ub issue

Reply to Thread
  1. face1 face1 is offline

    Saint Paul, MN
    United States

    Posts: 133
    Joined: Apr 05

    Jul 30th, 2007 (7/30/2007 12:52pm)

    so i opened an account for my girlfriend on UB with $20. we got it up to $100.
    she no longer has connection at her place and i tried to withdraw to get her a check sent.
    UB said the account was started with transferred $ and to transfer it back to the original
    player to withdraw..OK. i try to transfer and get this message.
    "Sorry, your acount does not have the minimum amount of funds available to make a transfer or your transfer status is not authorized to transfer real money"
    I've written support 2x to try to get authorized to transfer $..it's been a week..no response..
    should i just keep writing??? suggestions? What email should i be sending my request to? maybe i'm not sending it to the right place..
    any advice would be helpful

    thanks
  2. Ship Happens Ship Happens is offline

    Taylor, MI
    United States

    Posts: 7,515
    Joined: Nov 06

    Jul 30th, 2007 (7/30/2007 12:54pm) in reply to face1

    y ru still playing on UB?
    1
  3. headhunter01 headhunter01 is offline

    United States

    Posts: 206
    Joined: May 05

    Jul 30th, 2007 (7/30/2007 1:12pm) in reply to face1

    you need to request a funds transfer from Cashier and include the answer to your secuirty question.
  4. Johnny 53 Johnny 53 is offline

    Jerseyville, IL
    United States

    Posts: 223
    Joined: Oct 05

    Jul 30th, 2007 (7/30/2007 1:21pm) in reply to face1

    I think u have to have a preferred acct. Which takes a few minutes , I think i had to do it through the "My acct" page.
  5. face1 face1 is offline

    Saint Paul, MN
    United States

    Posts: 133
    Joined: Apr 05

    Jul 30th, 2007 (7/30/2007 1:49pm) in reply to Johnny 53

    Why am i on ub still? i liked their low limit sngs..i'll be done there after i get her $ out.
    When i go to my account and hit the transfer button that's when i get the message quoted in my op.
    the account is validated.

    anymore thoughts? what email should i send to for them?

    thanks again guys
    Thread Starter
  6. SusieQue SusieQue is offline

    Algonquin, IL
    United States

    Posts: 2,455
    Joined: Feb 05

    Jul 30th, 2007 (7/30/2007 3:01pm) in reply to face1

    send an Email to customerservice@ub.com Request a transfer of funds from one account to the other...Include the answer to your secret question and UB will do it for you.

    But since the funds are transfered from her account to yours..you might not be able to withdraw them. They have a rule about withdrawing transfered funds. you may have to play the transfered funds and only withdraw winnings.
  7. mattg1983 mattg1983 is offline buying action

    Round Rock, TX
    United States

    Posts: 8,001
    Joined: Feb 05

    Jul 30th, 2007 (7/30/2007 3:03pm) in reply to face1

    u sure have a lot of issues with your "girlfriend"
     12
Reply to Thread

Similar Threads