Check out our brand new Local Poker Communities! Get updates and interact with poker players in your area.
Visit the United States Poker Community | Visit the California Poker Community | Read more about the Launch of P5s Local

UB refund

Reply to Thread
  1. Homer07 Homer07 is offline

    Templeogue
    Ireland

    Posts: 510
    Joined: Mar 05

    Nov 6th, 2008 (11/6/2008 7:53am)

    Anyone else get a refund from UB from the whole cheating scandal. Haven't played on UB for a long long time but got this email today

    As you may be aware, we have recently been engaged in an on-going investigation of allegations of unfair play at UltimateBet. The investigation determined that the cheating scheme was active and fully underway well before we purchased UltimateBet in October 2006. Furthermore, no one implicated in the cheating had ever been an employee of UltimateBet or of Tokwiro Enterprises ENRG, UltimateBet's current parent company. Consequently, we have been pursuing claims related to the cheating scandal against the previous owner of UltimateBet, Excapsa Software.

    On November 3, 2008, the Ontario Superior Court of Justice approved a settlement of our claims against Excapsa Software. Under the terms of this settlement, Excapsa will pay Blast-Off Ltd., the Tokwiro-controlled company that originally acquired UltimateBet an amount of US$15 million. We intend to apply this settlement to the final round of refunds to customers who were victims of the cheating scheme. This favorable outcome before the courts validates our claims against UltimateBet's previous ownership with respect to the cheating scandal. We are very pleased with this outcome that benefits both our customers and our company.

    Our investigation has concluded that your account XXXXX was victimized by the cheater. This account has been refunded for any losses against accounts associated with unfair play.

    "Net loss" is the sum of the money that you lost to the accounts in question minus the sum of the money you won from them. On this basis, we have calculated that you are entitled to a refund in the amount of $XXXX. If you have any questions about the refund process, please write to us at pokersecurity@ub.com or call (1.888.200.2933).

    We want to express to you our sincere gratitude for your patience, loyalty, support, and your understanding that Tokwiro has acted, and continues to do everything it can to correct this situation. We also want to reiterate Tokwiro's and UltimateBet's commitment to providing a safe and secure environment for our players and our unwavering resolve to monitor our site security with every resource at our disposal.

    Since the cheating was exposed in early 2008, we have worked tirelessly to understand what happened and how it happened; to ensure that it could never happen again; to refund our customers for their illegitimate losses at UltimateBet; and to pursue our claims against the former ownership that sold Tokwiro a business that exposed Tokwiro and our customers to illicit activity. With the November 3 Ontario Court decision in our favor, our claims against Excapsa are settled and our refunds to you and to all UltimateBet players who were affected by unfair play will be completed. This concludes our efforts for justice and compensation for Tokwiro and our customers affected by this cheating scandal.

    Thank you for your understanding and support.

    The UltimateBet Team
  2. DoWorkSon7 DoWorkSon7 is offline

    Posts: 13
    Joined: Aug 07

    Nov 6th, 2008 (11/6/2008 9:14am) in reply to Homer07

    Redbull77 Ya im so pissed at UB right now i recieved no refunds whatsoever. I played the biggest cash games on UB, i cant see how i would have avoided all of the cheating accounts. I mean i played the biggest cash games they had, theres no fucking way i didnt play at the same table as some of the cheaters. (did they mostlly play 6 max or HU anyone know) Tried calling them they told me to email pokersecurity@ub.com. I need to get my hand history from them, that is as likelly to happen as my 49ers making the playoffs this year. Im pretty sure i didnt play against nionio but theres like 88 accounts that where cheating. Does anyone know a date in which the cheating first started and when it ended, how many month span this occured over? Can someone please post a link showing all of the Ub scandel names i would appreciate it, for refund #1 and refund #2. I think im offically done playing poker on UB, dont think ill ever play another ahnd there again.
    UltimateBets #1 fan Redbull77 Signing off
Reply to Thread

Similar Threads