Check out our brand new Local Poker Communities! Get updates and interact with poker players in your area.
Visit the United States Poker Community | Visit the California Poker Community | Read more about the Launch of P5s Local

UB REPS please help

Reply to Thread
  1. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 4:10pm)

    I was playing a HU SNG and after the match I went to my account screen and found all of my money besides .71 gone from the account. I looked at the transaction history and did not see any withdraw happen. Any help in getting this resolved from a UB Player rep would be appreciated.

    I sent emails to customer support but I really would like to get this resolved sooner than later.

    Lou Pinella on UB
  2. jonnym84 jonnym84 is offline

    Roslindale, MA
    United States

    Posts: 1,071
    Joined: Jun 05

    May 16th, 2006 (5/16/2006 4:15pm) in reply to P2P

    Surprising....UB screws yet another player over......
  3. FlashOver FlashOver is offline

    Posts: 2,695
    Joined: May 05

    May 16th, 2006 (5/16/2006 4:16pm) in reply to jonnym84

    I'm still surprised that people are staying there. When you see players like Muddy leave it's time to go. I feel for you tho I hope someone can help you out!
  4. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 4:56pm) in reply to FlashOver

    As stupid as this is going to make me look, I feel I owe an explanation of what happened as it is not fair of UB to have the public get the wrong impression.

    I was playing a 10 man SNG and in between hands I thought I would mess around with BJ. I messing around doing all kinds of crazy stuff, betting 750 a hand and doubling with stupid stuff. Little did I realize this was not play money, but real money.

    UB service has responded to my emails and this was not their fault, but my lack of understanding that BJ is now played with real money.

    Lou Pinella
    Thread Starter
  5. misterizx misterizx is offline

    Woodlake, CA
    United States

    Posts: 2,345
    Joined: Aug 05

    May 16th, 2006 (5/16/2006 5:50pm) in reply to P2P

    please tell me that you are not serious
  6. DJ Cordless DJ Cordless is offline

    Tampa, FL
    United States

    Posts: 95
    Joined: Mar 06

    May 16th, 2006 (5/16/2006 5:53pm) in reply to P2P

    wow that sucks.....did they give you back the money?? I would assume no.
  7. Dissident Dissident is offline

    Posts: 8,282
    Joined: Jun 05

    May 16th, 2006 (5/16/2006 5:58pm) in reply to DJ Cordless

    just wow
  8. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 6:02pm) in reply to DJ Cordless

    Misterix, unfortunately I am very serious. Taking my poker very serious and grinding it out and then to make this silly mistake is not a lot of fun.
    Thread Starter
  9. misterizx misterizx is offline

    Woodlake, CA
    United States

    Posts: 2,345
    Joined: Aug 05

    May 16th, 2006 (5/16/2006 6:11pm) in reply to P2P

    I am very sorry, this is one of the sadest ways I have ever heard of anyone losing their bankroll. One guy accidentally entered a $1000 sitngo when he was trying to join a $100, and the $100 was just a treat and out of his bankroll.

    Again, , a very sad story.
  10. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 6:17pm) in reply to misterizx

    Misterixz, thanks for the thoughts but I am not looking for sympathy. I have played on UB for over 3 years and they always get a bum rap and I jumped the gun by posting this in the first place as it was not the fault of UB.
    Thread Starter
  11. Dissident Dissident is offline

    Posts: 8,282
    Joined: Jun 05

    May 16th, 2006 (5/16/2006 6:22pm) in reply to P2P

    would be neat if they did something to help you out.....

    chances are slim.

    very sorry sir sorry indeed.

    If I thought signing a petition or someting to get rid of BJ i would butI dont see that happening either
  12. the_schmenx the_schmenx is offline

    Burgh
    Netherlands

    Posts: 5,194
    Joined: Jan 05

    May 16th, 2006 (5/16/2006 6:27pm) in reply to P2P

    A good company ANTICIPATES this kind of thing and provides WARNINGS. That really sucks, I'm sorry that happened to you.
  13. IVIatty IVIatty is offline

    Peabody, MA
    United States

    Posts: 181
    Joined: Apr 05

    May 16th, 2006 (5/16/2006 6:38pm) in reply to P2P

    UB should of sent out a warning that blackjack was now going to be for real money. Just last week I had a pretty large amount in my UB account and was playing blackjack betting 1k a hand. I then got scared cause I thought that it may be for real money, luckily it wasnt.

    Anyway, I really doubt UB can do much because if you did end up winning, would you of gave the money back? haha
  14. Dissident Dissident is offline

    Posts: 8,282
    Joined: Jun 05

    May 16th, 2006 (5/16/2006 6:54pm) in reply to IVIatty

    They did send an email stating BJ was for real money

    I got it
  15. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 7:01pm) in reply to Dissident

    UB is not to blame for my oversight. When you log into UB they have this new message window and the first bullet point is BJ is now for real money. Bashing UB for my mistakes is not right, I wish this thread wouldn't have even started as I only have myself to blame. But I either thought my account got hacked or we had another software glitch.

    I certainly appreciate the kind thoughts however, do not want to discount those.

    Lou
    Thread Starter
  16. Generaly Generaly is offline

    TN
    United States

    Posts: 1,761
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 7:34pm) in reply to P2P

    P2P Your taking it like a champ, GL on your recovery.
  17. Cmoney3 Cmoney3 is offline

    United States

    Posts: 12,401
    Joined: Dec 05

    May 16th, 2006 (5/16/2006 7:38pm) in reply to Generaly

    exactly how much are we talking?
  18. Zwett Zwett is offline

    West Bloomfield, MI
    United States

    Posts: 1,533
    Joined: Jun 05

    May 16th, 2006 (5/16/2006 7:43pm) in reply to P2P

    yeahh dude happen to me on pokeroom..played BJ and I knew it was for real money..but by accident i bet 100$, i dont rember how i did it i think there was a button for a 100 or i mistyepd..but i lost the hand..and then the next hand later i did REPEAT bet how fucking dumb was i ..lost my small roll on there wasnt my main roll but still it hurts..and no i dont play blackjack anymore online.
     
  19. scout0112 scout0112 is offline

    Algonquin, IL
    United States

    Posts: 508
    Joined: Feb 05

    May 16th, 2006 (5/16/2006 8:19pm) in reply to P2P

    Lou, I think you're a real stand up guy for not blaming UB for your mistake and taking it like a man. I'm sorry that this had to happen to you but I am sure you will come back from this experience better than before. GL to you in the future.

    Scott
  20. leggggggggggy leggggggggggy is offline

    Fort Lauderdale, FL
    United States

    Posts: 669
    Joined: Apr 05

    May 16th, 2006 (5/16/2006 8:48pm) in reply to Zwett

    if u won would u have returned the winnings??

    when u make a mistake....u just learn from it and dont do again...!!

    wott can anyone do for u??....or u expect me to do??
     1
  21. scout0112 scout0112 is offline

    Algonquin, IL
    United States

    Posts: 508
    Joined: Feb 05

    May 16th, 2006 (5/16/2006 8:59pm) in reply to leggggggggggy

    leggy the guy came back and posted that it was his mistake and not UBs. He wasn't asking for you to do anything to help him once he realized it was his error. Please go back and read the 2nd post before you jump down the poor guys throat.
  22. joesrounder joesrounder is offline

    West Palm Beach, FL
    United States

    Posts: 16
    Joined: Sep 05

    May 16th, 2006 (5/16/2006 9:02pm) in reply to leggggggggggy

    did you read his last comment legy and still post this??? I seriously hope not.
  23. P2P P2P is offline

    Ithaca, NY
    United States

    Posts: 112
    Joined: Mar 05

    May 16th, 2006 (5/16/2006 9:17pm) in reply to joesrounder

    wow leggy, swell guy
    Thread Starter
Reply to Thread

Similar Threads