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This is why Pokerstars has the best support.

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  1. PerfectPoker PerfectPoker is offline

    CT
    United States

    Posts: 364
    Joined: Mar 07

    Feb 16th, 2011 (2/16/2011 2:51pm)

    Thank you for contacting pokerstars regarding your image.
    We have updated your account privileges so you may select a new image. To change it, start the PokerStars software, and from the Lobby screen, select:
    'Account' -> 'Select/Change Image'
    If the option does not work immediately, restart the PokerStars software and it will reset.
    In regards to your request for run good, I do not hold god-like powers, even though my name sounds like Frodo from Lord of the Rings. What about a feel good tune, and a something that will make your smile?
    1) Tune: Rush - 2112
    Part 1 - http://www.youtube.com/watch?v=YYSW73GWRUw
    Part 2 - http://www.youtube.com/watch?v=iY9Xy9nuP-8
    2) Funny random links:
    Seth Rogen look-a-like, can he sing? - http://www.youtube.com/watch?v=nGmdQ...eature=related
    Link 2 - http://kuvaton.com/browse/17028/kill_your_brother.gif (is it evil to laugh?)
    Please let us know if we can assist you further, and enjoy your new image.
    Thanks for choosing PokerStars!
    Best regards,
    Frode K
    PokerStars Support Team

    ----- Original Message -----
    From: Sent: 2011/02/16 09:28:25
    To: support@pokerstars.com
    Subject: Image change

    Hi my friends at Pokerstars. I wanted to request some run good to finish my session today and also an image change.
    Thanks!
    Sent from my Verizon Wireless BlackBerry
  2. otang4prez otang4prez is offline MMM is my Hero

    Posts: 344
    Joined: Mar 09

    Feb 16th, 2011 (2/16/2011 2:58pm) in reply to PerfectPoker

    lol thats funny they sent those links
  3. PerfectPoker PerfectPoker is offline

    CT
    United States

    Posts: 364
    Joined: Mar 07

    Feb 16th, 2011 (2/16/2011 3:02pm) in reply to otang4prez

    Hello Nicholas,
    You are welcome!
    Our goal at pokerstars is your satisfaction. We aim to provide the best entertainment and support in the business, and I am glad to hear that my tomfoolery made your day.
    I will now proceed to fist pump, as I learned it by watching televised poker. Please join in! If you do not know how to - no problem since Wikipedia fortunately comes to the rescue:
    http://en.wikipedia.org/wiki/Fist_pump
    Please let us know if we can assist you further, and thank you for playing at PokerStars!
    Best regards,
    Frode K
    PokerStars Support Team
    Thread Starter
  4. drunk_bunny drunk_bunny is offline

    Posts: 206
    Joined: Jun 10

    Feb 16th, 2011 (2/16/2011 3:14pm) in reply to PerfectPoker

    funny how they can do all of this stuff but still can't figure out how to provide an alternative sound file to indicate a "RAISE"
  5. RUBINH RUBINH is offline

    Manhattan, NY
    United States

    Posts: 2,229
    Joined: Dec 09

    Feb 16th, 2011 (2/16/2011 3:20pm) in reply to drunk_bunny

    You can download your own sound file and use it.
  6. ShyGuy03533 ShyGuy03533 is offline

    Philadelphia, PA
    United States

    Posts: 822
    Joined: Aug 08

    Feb 16th, 2011 (2/16/2011 3:32pm) in reply to RUBINH

    as many times as ive asked for an image change, which is every freakin day i play, ive never had any message seperate from the automated. ive even had absurd emails saying

    'i wanna change my image cuz rick ross runs so good. snorlax runs like shit'

    and i got no response

    the skeptic in me says u edited this. a screen shot of the email would be epic, and if its true, then thats pretty lol
  7. RUBINH RUBINH is offline

    Manhattan, NY
    United States

    Posts: 2,229
    Joined: Dec 09

    Feb 16th, 2011 (2/16/2011 3:49pm) in reply to ShyGuy03533

     
    Originally Posted by ShyGuy03533 View Post

    as many times as ive asked for an image change, which is every freakin day i play, ive never had any message seperate from the automated. ive even had absurd emails saying

    'i wanna change my image cuz rick ross runs so good. snorlax runs like shit'

    and i got no response

    the skeptic in me says u edited this. a screen shot of the email would be epic, and if its true, then thats pretty lol

    Yeah I'm totally shocked that they ignore you, lol.
  8. Leroy Wong Leroy Wong is offline

    Hamilton
    Canada

    Posts: 71
    Joined: Oct 08

    Feb 16th, 2011 (2/16/2011 3:55pm) in reply to PerfectPoker

    lmaoo this is great
     
  9. ShyGuy03533 ShyGuy03533 is offline

    Philadelphia, PA
    United States

    Posts: 822
    Joined: Aug 08

    Feb 16th, 2011 (2/16/2011 5:52pm) in reply to RUBINH

     
    Originally Posted by RUBINH View Post

    Yeah I'm totally shocked that they ignore you, lol.


    well i just want them to send me videos too!
  10. drgnarn drgnarn is offline

    Las Vegas, NV
    United States

    Posts: 663
    Joined: Jan 10

    Feb 16th, 2011 (2/16/2011 7:52pm) in reply to ShyGuy03533

    stars support pawns any other poker site out there.
  11. retr0byte retr0byte is offline

    Timisoara
    Romania

    Posts: 58
    Joined: May 10

    Feb 16th, 2011 (2/16/2011 8:56pm) in reply to drgnarn

    LOL nice
  12. garyak1 garyak1 is offline

    Grande Prairie
    Canada

    Posts: 716
    Joined: Sep 06

    Feb 16th, 2011 (2/16/2011 9:04pm) in reply to retr0byte

    I can remember every note from rush 2112 despite hearing it high as a kite 1000 x's 33 years ago,lol
  13. TILTOHOLIC TILTOHOLIC is offline

    San Diego, CA
    United States

    Posts: 83
    Joined: Nov 09

    Feb 16th, 2011 (2/16/2011 9:04pm) in reply to garyak1

    i love stars
  14. OfxAxRevolution OfxAxRevolution is offline

    Shelton, CT
    United States

    Posts: 1,113
    Joined: Jun 07

    Feb 17th, 2011 (2/17/2011 12:59am) in reply to TILTOHOLIC

    lool, good thread....i just emailed them to change my image and received a response withinn two minutes.....pokerstars support ftw
  15. Ahurazor Ahurazor is online now

    Bathurst
    Australia

    Posts: 532
    Joined: Jan 08

    Feb 17th, 2011 (2/17/2011 2:11am) in reply to OfxAxRevolution

    haha best ever, made my day.
    279 2
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