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VIP Doctors - Would you pay for better/priority service?
HK_MP5N 8,419 Posts. Joined 07-27-2005.
12-07-2009 6:04 AM

Interesting article in the paper this morning.  What do you say OT?  Would a program like this be of interest?  Obviously this would not get much consideration from someone in their early 20's or so, but what if you were in your late 40's or 50's?

http://www.newsobserver.com/news/local_state/v-print/story/229063.html

Published Mon, Dec 07, 2009 05:31 AM
Modified Mon, Dec 07, 2009 05:09 AM

Doctors in upscale practices build niche in Triangle

Over the last few weeks, Dr. Brooks Wilkins' patients have been running him ragged, trying to get in to see him one last time.

Wilkins is not retiring. He's downsizing - and going upscale.

Starting Tuesday, Wilkins will treat only patients who pay an annual fee of $1,500 to remain in his new MDVIP practice.

MDVIP, which refers to both Very Impressive Physicians and Very Important Patients, is a national organization of doctors who aim to provide more personalized, preventive care for a select group of patients willing to pay a premium for the service.

Wilkins is the third doctor in Raleigh and the fifth in the Triangle to make the transition to MDVIP, part of a national trend toward "concierge practices." There are fewer than 10 such doctors in North Carolina and several hundred nationwide. Participating doctors trade in their thousands of patients for 400 to 600.

"I'm really excited that this will allow me to drill deeper on important health issues with my patients," saidWilkins, 60.

In exchange for a $1,500 fee on top of their regular insurance coverage, VIP patients are guaranteed more time with the doctor, an extensive annual diagnostic exam, and a cell phone number where the doctor should be available night or day. In addition, VIP patients get a compact disc with their permanent medical record and access to a network of other MDVIP doctors while traveling.

Dr. Bernie Kaminetsky, medical director for MDVIP, said a lot of doctors, like their patients, feel dissatisfied with the mill-like atmosphere of modern medicine - one patient after another all day long.

"It's like that famous 'I Love Lucy' episode in the chocolate factory," he said. "The chocolates on the conveyor belt keep speeding up, and you just can't keep up."

Getting to know patients

Dr. Mitchell Hardison, who became Raleigh's first MDVIP doctor almost a year ago, said he had grown so disillusioned with medicine under managed care that he contemplated early retirement until his wife told him about the Florida-based "concierge practice."

"I used to spend perhaps 10 or 15 minutes max with each patient," said Hardison, 57. "I worked from 5:30 in the morning until 8 at night, and I always left with items undone on my desk.

"There were phone calls I couldn't return. There were a lot of things that I worried were falling through the cracks. It was not the way I wanted to practice medicine."

Now, Hardison spends at least half an hour, often more, with each patient. There are some patients he has treated for more than 20 years whom he's only really gotten to know and understand over the past 11 months.

Hardison said he even makes house calls to patients too ill or infirm to come to his office near Rex Hospital.

When MDVIP really helps

Some patients are thrilled with the change.

Jack and Toni Davis became believers in early November, when Jack had a large blood clot in his leg. His symptoms showed up late on a Saturday night, and the Davises finally called Hardison before dawn on Sunday.

"He answered the phone himself," Jack Davis said. "He said 'I want you to get to Rex. A wheelchair will meet you at the door.'"

Hardison then guided the Davises through Jack's hospital stay and directed him to specialists as needed.

Because of the extensive exam Jack had undergone at the MDVIP transition, Toni Davis said, Hardison knew her husband's medical background in detail.

The Davises plan to sign up for a second year with Hardison later this month.

Haves and have-nots

Some patients were not happy to receive the MDVIP letter from their doctors.

Janet Jester of Raleigh said she was outraged when she received notice from Wilkins a few months ago.

"I've been his patient for 20-some years," she said. "Now I have to pay $1,500 to remain his patient?"

She said she and her husband, both in their 60s, have always been very satisfied with their care. But they cannot afford the $3,000 to go VIP as a couple. It's the principle that really galls her.

"I really like Dr. Wilkins, but I told him, 'I think you're creating an elitist class of people,'" Jester said. "They have a separate waiting area for VIP patients. I think they're again dividing the haves and have-nots."

Gopal Sreenivasan, a medical ethicist at Duke, studies disparities in care. He said that for people who believe that everyone should have access to the same level of health care, the concierge model might be viewed as an insult.

But the truth is, he said, "there are differences in access to health care. Our health care system is really a patchwork of care based on what people can afford."

Michelle Piette, 57, another of Wilkins' longtime patients, thinks the shift to premium practices was inevitable.

"I have to admit, when I got the letter and saw the $1,500 fee, I was, like, 'Holy mackerel!' " she said. "But even looking at the cost, it's a choice I had to make. Having someone who knows me and stays on top of things is important to me. I take health care very seriously."

 
 
 

Defndrofangels (United States) 5,399 Posts. Joined 09-13-2008.
11-23-2009 9:53 AM - In reply to

http://www.msnbc.msn.com/id/34019606/ns/health-health_care/


Discuss, do you guys think this is right?  I mean aren't poor people in this nation be able to get good health care too?  Such a sad state of affairs we are living in right now. 

Autolobotomist (United States) 6,746 Posts. Joined 06-15-2007.
11-23-2009 10:09 AM - In reply to

 I've been seeing the same doctor for a dozen years now. I refuse to see anyone else. If my doctor did this I would kick him in his newly reconstructed knee.


ace bentley (United States) 621 Posts. Joined 03-29-2007.
11-23-2009 10:42 AM - In reply to

Our clinic has looked into going this route.  You work less and make more money (at least, that's the idea.)  But in reality, it's tough finding people who will fork out this kind of cash in a small town.  Most of the Drs I've seen go this route were in the bigger cities. 


Ozzie (United States) 3,587 Posts. Joined 02-01-2007.
11-23-2009 10:45 AM - In reply to

 how much does qualify as poor?


gosalukis83 (United States) 4,792 Posts. Joined 09-21-2006.
11-23-2009 11:01 AM - In reply to

Good for these doctors.

They have spent their lives gaining a skill which they have the right to value at any price they want.

If you don't think they are worth the price they are asking then you have the right to take your business elsewhere.

If poor people want to be able to access a doctor who monetarily values his skill above the average doctor then the poor person needs to do something to get the necessary money to pay for the access.  If they cannot, then there are other options available.


ace bentley (United States) 621 Posts. Joined 03-29-2007.
11-23-2009 11:12 AM - In reply to

gosalukis83: 

Good for these doctors.

They have spent their lives gaining a skill which they have the right to value at any price they want.

If you don't think they are worth the price they are asking then you have the right to take your business elsewhere.

If poor people want to be able to access a doctor who monetarily values his skill above the average doctor then the poor person needs to do something to get the necessary money to pay for the access.  If they cannot, then there are other options available.



You are spot on except for this.  It really has nothing to do with skill level...more like sales.  If you can talk 250 patients into paying you $2k a year each, you make half a mil without being very busy.  They aren't putting a value on their skill, more so on their time.

gosalukis83 (United States) 4,792 Posts. Joined 09-21-2006.
11-23-2009 11:15 AM - In reply to

ace bentley: 
You are spot on except for this.  It really has nothing to do with skill level...more like sales.  If you can talk 250 patients into paying you $2k a year each, you make half a mil without being very busy.  They aren't putting a value on their skill, more so on their time.


There isnt any difference.


ace bentley (United States) 621 Posts. Joined 03-29-2007.
11-23-2009 11:22 AM - In reply to

gosalukis83: 
There isnt any difference.



I disagree.  The best surgeons in the world can charge whatever they want because people with money will pay for it.  On the other hand, just being a surgeon doesn't mean you can charge the same.  There's not a flat rate based on skill level.  When we were contemplating this change, we were going to charge $2500-3000 per year per patient.  That doesn't mean our physicians have twice the skill level as the doctor in the article, rather they want to see less patients and have more time off.

EDIT  There is a flat rate based on insurance coverage, which is why we were thinking about making the move in the first place.

gosalukis83 (United States) 4,792 Posts. Joined 09-21-2006.
11-23-2009 11:30 AM - In reply to

ace bentley: 
I disagree.  The best surgeons in the world can charge whatever they want because people with money will pay for it.  On the other hand, just being a surgeon doesn't mean you can charge the same.  There's not a flat rate based on skill level.  When we were contemplating this change, we were going to charge $2500-3000 per year per patient.  That doesn't mean our physicians have twice the skill level as the doctor in the article, rather they want to see less patients and have more time off.


You guys were free to value your skill/time @ $2500-3000 if you like.  Whether or not the market would agree with your valuation is a different story.

I suppose you are correct that in come cases skill could be irrelevant.  But skill is dependant on what price consumers are willing to pay for services.  If Surgeon A (who happens to be a world class surgeon) charges and gets X for his services and Surgeon B (who happens to be a rural surgeon) charges and gets X also then the market has dictated that both are equally skilled and both surgeons time are equally valuable.

Btw everyone should vote in that poll on that website and read the comments from the people who disagree with consierge services.  They are amazing.




ace bentley (United States) 621 Posts. Joined 03-29-2007.
11-23-2009 11:37 AM - In reply to

You make a good point.  I don't disagree with concierge services, but I don't understand why someone would pay a premium if others aren't paying the premium and get to see the same physician.  Basically the $1600/yr those patients pay for is to have quicker scheduling and a phone number.  Doesn't seem like the quality of care improves IMO.  I'm gonna go check out the comments like you recommended.  Anxious to hear what others have to say (I'm sure it'll mostly be negative.)


niptuck (United States) 2,599 Posts. Joined 03-14-2005.
12-07-2009 6:29 AM - In reply to

This is going to be a huge wave in the future!


mesaplayeraz (United States) 2,513 Posts. Joined 09-08-2006.
12-07-2009 7:49 AM - In reply to

I agree with Niptuck, especially if Obamacare passes.  I'd have no problem paying the $1500 yearly fee for such membership.


HK_MP5N 8,419 Posts. Joined 07-27-2005.
12-07-2009 7:50 AM - In reply to

mesaplayeraz: 

I agree with Niptuck, especially if Obamacare passes.  I'd have no problem paying the $1500 yearly fee for such membership.



Agree with you and Nip 100%.  I also would lay out $1500 without hesitation for such as this.

sol160 (United States) 4,281 Posts. Joined 10-22-2005.
12-07-2009 7:52 AM - In reply to

sound like a good idea to me. free market FTW

 
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