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Dear Poteet24,
As
you are aware, players on Full Tilt Poker experienced several
disconnections from our game server last week. We have worked around
the clock to make improvements, culminating in a software release today
that includes many structural improvements as well as some new game
features.
As a sign of appreciation for your patience, we will be crediting your Full Tilt Account with $25 cash in the next 4 to 6 hours.
Please
note, this payment does not replace any previous compensation requests
being reviewed by Support. Situations where players were directly
affected by the disconnections are being evaluated on a case by case
basis, and any requests sent to Support will be answered separately.
As an additional reward for your loyalty, we are also offering you a special bonus of $300.
To activate this bonus, log in to your Full Tilt Poker Account between now and 23:59 ET on March 11 and click "Check my bonus offer..." under the "Requests" menu.
Once you have accepted your offer, you will then have exactly 21 days to clear your full bonus amount. For every Full Tilt Point you earn, $0.06 of your bonus account will be cleared. Each $20
you clear will be moved from your bonus account to your real money
account. You can check your status at any time by clicking the 'Bonus Account' button in the Cashier.
Again, we apologize for the problems you experienced and we thank you for your patience.
Sincerely,
Full Tilt Poker
pretty nice service right there if you ask me.
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