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July 9th FTP Update / Patch
ftpdoug (Ireland) 626 Posts. Joined 06-27-2006.
07-09-2009 11:27 AM

Hi everyone,

Thanks for all of the feedback so far on yesterday's update. We're working hard to address the issues that have come up.

Fixed in today's update:

1. Lag issues - There was a bug in the sound code that was causing frequent lag for many players. This is now fixed. If you turned off sounds, feel free to turn them back on.

If you still experience lag (that is, client side animation type lag, not normal "bad internet connection" type lag) please post or PM me describing exactly what you are experiencing and what kind of computer you have and what other software is running at the time.

2. Last Hand Replayer - This should now work the very first time you start the game instead of taking two tries to work.

There was an additional issue found where players can't use the replayer no matter how many times they restart. We've tracked the issue down, but unfortunately it wasn't fixed in time for today's update. It has to do with non-English Windows Operating Systems. So if you've got that problem and you have a non-English OS, a fix is coming soon.

If you use an English OS and are still having trouble getting the replayer to work, please post or PM some details and we'll look into it.

3. Tournament lobbies popping up - When your table breaks and you get moved to a new table, the tournament lobby no longer pops up. Just a bug, sorry about that.

4. Bet slider - The mouse wheel now works on the bet slider like it used to.

5. Tables popping - A number of you have posted that tables aren't popping in front of your web browser (or any other application) when it's your turn to act. We believe we've fixed the issue, but there were a few variations of the bug reported so it's hard to say if we got them all.

If you're still seeing the issue and you're sure that you have "Display Table on Action" checked, any additional info you can provide will be helpful.

Things that might be helpful:

1. If you are having problems with your old saved layouts detaching the chat every time you apply it, please try saving a new layout with the chat attached. It should work fine. What happened here is that the layouts now remember the state of the chat box when they're saved and before they didn't. It's possible old saved layouts are confusing the new layout behavior.

2. If you can't connect, see if you have some anti-virus software that's interfering with the connection. We're currently working with the AV vendors to make sure we aren't setting off a "false positive," but it may take a few days for those lists to update.

Things we couldn't fix for this update:

1. Missing cards - We're still having trouble reproducing this. If you experience it, please post or PM me about it and include all of the details you can think of (what were you playing at the time, how many tables, what kind of computer, what other software was running) that might help us debug the problem. This is an extremely high priority for us.

2. Small cards - We're going to look into possibly having a little checkbox option in the Options menu that will allow you to choose between the new style of small cards and just using a small version of the normal sized cards.

 
 
 

pimplyteen (United States) 114 Posts. Joined 08-04-2005.
07-09-2009 12:08 PM - In reply to

 wow, this is so frustrating, we just had our software working perfectly with Full Tilt and now they ram rod this update out to the world...phew what a frustrating day

time to put the pieces back together

i've had the missing cards problem too...i'll try and get a screenshot next time it happens.


witcher1984 (United States) 818 Posts. Joined 11-28-2007.
07-09-2009 12:12 PM - In reply to

sandler1860: 

Just tried to open FTP, the little box came up for me to run the new update.  I clicked "OK", and nothing is happening.  Keeps happening everytime I try to open FTP.  So basically....I cant open up FTP. 

sigh same

Willedtowin (United States) 129 Posts. Joined 01-16-2009.
07-09-2009 12:13 PM - In reply to

Sir,

 My replayer still will not work.
All I get is a completly black screen.
TY for your assistance.....I miss this feature BAD.


Ozzie (United States) 3,589 Posts. Joined 02-01-2007.
07-09-2009 12:14 PM - In reply to

sandler1860: 

Just tried to open FTP, the little box came up for me to run the new update.  I clicked "OK", and nothing is happening.  Keeps happening everytime I try to open FTP.  So basically....I cant open up FTP. 


^^^^^^^^^^^^^^^^^^^

ronkend (Bosnia and Herzegovina) 5,581 Posts. Joined 05-14-2005.
07-09-2009 12:17 PM - In reply to

Ozzie: 

sandler1860: 

Just tried to open FTP, the little box came up for me to run the new update.  I clicked "OK", and nothing is happening.  Keeps happening everytime I try to open FTP.  So basically....I cant open up FTP. 


^^^^^^^^^^^^^^^^^^^


brag:worked the first time i tried.

7DeLuX (United States) 1,024 Posts. Joined 11-03-2007.
07-09-2009 12:19 PM - In reply to

lucky_aces08: 

open as administrator... that worked for me



ya it didnt work til i did that..ty

Ozzie (United States) 3,589 Posts. Joined 02-01-2007.
07-09-2009 12:37 PM - In reply to

lucky_aces08: 

open as administrator... that worked for me



clever...

boris64 (United States) 328 Posts. Joined 06-22-2009.
07-09-2009 12:43 PM - In reply to

I think there is a bug on my account, I couldve sworn I had 893K on there and now just a few dollars. Doug can you fix this for me and recredit the 893K? I shall tip nicely :-p

Getgot (United States) 64 Posts. Joined 05-21-2008.
07-09-2009 12:51 PM - In reply to

lucky_aces08: 

open as administrator... that worked for me



THIS WORKED.. RIGHT CLICK FTP and "run as administrtor" that allows you to download the new software... glgl

stackinsideways (United States) 4,360 Posts. Joined 03-27-2008.
07-09-2009 12:54 PM - In reply to

Getgot: 
lucky_aces08: 

open as administrator... that worked for me



THIS WORKED.. RIGHT CLICK FTP and "run as administrtor" that allows you to download the new software... glgl


+1   thx alot fellas...   back to getting 3 outed instead of being outside enjoying the day lol

Micdiddy (United States) 1,685 Posts. Joined 12-25-2005.
07-09-2009 12:54 PM - In reply to

I also could not connect after update but I restarted my comp and now it works fine.

If that doesn't work for you I am fresh out of ideas.



Piloteg (United States) 83 Posts. Joined 10-08-2008.
07-09-2009 1:00 PM - In reply to

 Same thing was happening to me with clicking "OK" to update then nothing happening.


If you rightclick the FTP icon and click "Run as administrator" this fixes the problem (at least it did for me.)


Defndrofangels (United States) 5,399 Posts. Joined 09-13-2008.
07-09-2009 1:04 PM - In reply to

if anyone gets in, the HUD still doesn't work for me :(  I have an older version not 1.09 


daap25 (United States) 44 Posts. Joined 07-05-2007.
07-09-2009 1:12 PM - In reply to

Trying to play right now and clicked on icon, box appeared saying install new software so I clicked it and nothing happened. I unistalled and reinstalled fulltilt and same thing happened. I have a newer computer(compaq) and am only running pocket fives rights now. Ive tried running other programs and they all work fine so its not my ISP. Have never had a problem playing on fulltilt until the last couple of days. The site simply wont load now when I click the icon. Sorry was just posting the question to ftp doug and didnt read responses until now to see other people are having the same problem. The administrator thing worked for me too.


DoubleS00ted (Guatemala) 1,668 Posts. Joined 10-22-2006.
07-09-2009 1:26 PM - In reply to

 Gee gee current FTP programmer.

 
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