Poker Discussion
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CarbonPoker · Full Tilt · Cake Poker · PokerStars · Ultimate Bet · Players Only · Bodog
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After FTP put out a big software update in early July, I played a few SNGs where I couldn’t see my hole cards. That problem cleared up, but then I couldn’t see other players’ hole cards whenever hands went to showdown. I e-mailed FTP a bunch of times while this was going on to ask for help in fixing the problem, thinking that the problem was at my end. FTP of course never responded.
Not too long after the problem cleared up in August, I learned that the problem had been pretty widespread and was a result of a bug in FTP’s software update. When I learned that the problem was FTP’s doing, not mine, I asked for a refund of the SNGs I played in, and they turned me down.
If I go into a store and buy something that turns out not to work, I expect the store to refund my money. Same thing with a poker site. Do you think I should have received a refund? Did anyone else who had these problems get a refund?
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LOL
I lost how many mtts and buy ins because of there glitch and never got shit probably seriously $200-$300 becuase of it
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seeing hole cards from previous hands is a perk not an absolute...not their problem, sorry you lost
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seeing ur own cards is not a perk however, it is a must to play, well not a must but helps imo
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dtxm21
(United States)
138
Posts.
Joined
09-16-2007.
10-16-2009 3:43 AM
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In reply to
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y r people on the forum such assholes.. yes u should of got one bak imo !
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it reminds me when i for fun put post it on my screen so i wasnt able to see my cards and came 2nd in a 6 max SNG. once i push all in with top set where i was reping an overpair. the other fella had the overpair..oh well. that was a fun tourney.
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I have not gotten a refund after they double charged my bank account for a deposit a couple of weeks ago, no email back or anything yet either, fuckin rigged joke of a poker site
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Yes you should get a refund but Full Tilt's support is without a doubt the worst in the world and you'll be lucky to even get a reply let alone a refund!!
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Well, the good news is that I did get a reply. The bad news is that the reply was "no refund."
And I disagree with the guy above who said that seeing other people's cards at showdown is a perk. It's pretty important to learn what kinds of hands each of your opponents are playing. Not only is it important, seeing the cards at showdown is just part of the game. If other players can see the cards but I can't, I'd say that's a pretty major disadvantage.
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next time it happens, PM Annette_15
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I was agreeing that Yes he should be able to see his cards and if not obv get a refund. For them not too is just well not right
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