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CrownUpGuy FTW!
ChicagoJoey did an interview with him for his podcast. I haven't watched it but if you are interested it is on his youtube feed -
Posted in: Poker Community
Fozzy
Oct 10th, 2014
Anyone else experienced this HEM error?
This is a parsing problem. We will need some sample hand histories to get this fixed. We will want the original hands and not exported hands so you will want to find some dates for each of the names within HM2 and then copy the original hands for those days from your archive folder. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Please zip and email the problem hand ...
Posted in: Poker Community
Fozzy
May 14th, 2012
Requiring help with HM2
Click the name and search for your player name. If you haven't imported any real money hands yet you won't be able to find your name. You need to make sure that pokerstars is saving hands to a folder, that HM2 is auto-importing from that folder, and that you have played real money hands. See this faq - *If that doesn't help, please answer these questions - Please email the answers, with a link to this thread and your forum name, to hm2support@ On the Home tab of the program is the HM2 TV where you can learn all about the software options and features. The videos are also ...
Posted in: Poker Advice
Fozzy
May 8th, 2012
Holdem Manager on Merge
*If that doesn't help, please answer these questions - *Post the answers in a new thread on the HM Forums - /
Posted in: Poker Sites
Fozzy
Nov 12th, 2011
Holdem Manager
You need to use the idleminer bodog hand grabber to use HM on bodog. *If that doesn't help, please answer these questions - Send the answers to support@, with a link to this thread, and your forum name.
Posted in: Poker Sites
Fozzy
May 28th, 2011
Need help with Omaha Manager HUD
We have a forum where you can download custom HUDs created by other users - / Our FAQs can help you to understand the Stats and various HUD functions: If you have problems or questions, please email a description of the problem, with a link to this thread, to support@ It will help if you answer these questions - We can try to answer any questions you may have about the HUD functions and fix any problems you may encounter. If the problems can't be solved via email we can even setup a remote support session to solve any problems you may have and give you a few ...
Posted in: Poker Community
Fozzy
May 19th, 2011
Multi Entry and Holdem Manager
This is a known issue we are working on and hope to have an update released soon to address it.
Posted in: Poker Advice
Fozzy
Jan 16th, 2011
holdem manager support question
We would not ask you to delete a 'log folder'. It is actually a 5 man support team and 2 support managers. Last year at this time it was only 2 of us on the team. You have nothing to worry about from a security standpoint. I personally have performed 500 - 1,000 teamviewer sessions in the past year, without counting any of the other team members sessions. Many of our customers are full time grinders and high stakes pros. You just caught us at a bad time as the whole company is on it's way to Vegas for a weekend meeting. Some of us will be back on Monday but others will be ...
Posted in: Poker Advice
Fozzy
May 21st, 2010
New 'iTILT' theme for Full Tilt Poker!!!!!
I like the lobby skin. No way I could I play on the table. All the mods I have made over the past year, and I now play on a solid black background with no visible table shape. Nice work, can't wait to see (and use') the lobby skin.
Posted in: Poker Advice
Fozzy
Feb 3rd, 2008
2+2 WTF?
" On Sunday, 12/2/07 the forums will be unavailable from about 4am Eastern Time until late afternoon for software upgrade"
Posted in: Off Topic
Fozzy
Dec 2nd, 2007
help with new stars themes
This is quoted from the forums at . This should allow you to install the new themes from Stars. If you want any custom themes or decks - for looks, or multi-tabling - check out the Themeshop at PSThemes. "Some people are unable to install any of the PokerStars Themes. They just get an hourglass - and nothing happens. In order to over come this problem, 1. Close PokerStars 2. Temporarily disable your firewall 3. Restart PokerStars 4. Install the PokerStars Themes (including their two new ones ) 5. Reactivate your firewall"
Posted in: Poker Advice
Fozzy
Dec 2nd, 2007