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  • Re:P5 stats wrong since June 2009 now :-(

    Hi - We are working with bwin to try and get those feeds up and running again. However, we honestly have not made much progress. The bwin (previously PokerRoom) feeds stopped tracking on 06/14/2009 when they changed to their new software client. The original post detailing when and why the feeds stopped can be viewed here . We sincerely apologize for this, and our doing the best we can on our end to get the ball rolling. -Sandy
    Posted to Poker Discussion (Forum) by Sandy on 11-03-2009
  • Re:Stars data feed delay?

    We are still having some problems with the Stars feeds. I will be contacting them again today and making an official post once I get an update. -Sandy
    Posted to Poker Discussion (Forum) by Sandy on 11-02-2009
  • PokerStars tournament data feeds - updated

    Hello - It appears that our PokerStars feeds have been interrupted again this week. The last successful update was on 10/28/09 with a few scores coming in on 10/29/09. We are waiting on a response from PokerStars about getting the feeds up and running again asap. Again, if you missed scores last week on the 18th, 19th or 20th, please send the tournament ID # along with your username to rankings@fivesmail.com . As for the past few days, please hold off on emailing support until we have further information
    Posted to Poker Discussion (Forum) by Sandy on 11-02-2009
  • PokerStars data feeds - update

    Hello - There is a slight delay in PokerStars data this week. The last successful update was on Friday, October 16th 2009. I have already contacted PokerStars and am awaiting their response about the error. Thanks for your patience. -Sandy EDIT: The feeds are now running again, however there were tournaments missed from 10/17 to 10/20. We are waiting to receive a list of the missed tournaments, but in the meantime if you have a tournament that meets our tracking criteria from those dates, please
    Posted to Poker Discussion (Forum) by Sandy on 10-20-2009
  • Party Poker data gap *update

    Hello - Party Poker is tracking again, however there is a data gap from 9/28/09 to 10/01/09 . Unfortunately, we will not be able to retrieve the missing data from Party Poker. If you have a missing score that meets our tracking criteria during that time please contact rankings@fivesmail.com with your username, tournament site, date, buyin, place, prizepool, and we will do our best to get some of the lost scores entered. We apologize for the delay and any possible missed scores. Thank you, Sandy
    Posted to Poker Discussion (Forum) by Sandy on 10-01-2009
  • Absolute/UB missed data

    Hello All - There is still a data gap from 9/17 to 9/19. We are working on getting these results from AP/UB. In the meantime please DO NOT contact rankings support with missing scores from 9/17/09 through 9/19/09. Thanks for your patience. - Sandy
    Posted to Poker Discussion (Forum) by Sandy on 09-21-2009
  • Re:Now Tracking Cake Network!!

    The tournaments have been a little slow updating and posting over the past few days due to an external connectivity disruption. More information can be found here: http://cakepoker.com/Blog/EN/ -Sandy
    Posted to Poker Discussion (Forum) by Sandy on 09-08-2009
  • Re:Now Tracking Cake Network!!

    Chaz- There is a slight lag on this feed, similar to some of the other sites, so it could take up to 5 days for the results to post. Please contact me if you notice a score missing that you believe should have been included. Thanks, Sandy
    Posted to Poker Discussion (Forum) by Sandy on 09-04-2009
  • Re:Now Tracking Cake Network!!

    If the tournament meets our tracking criteria and was after August 16th then it should appear in your profile. For more information on our tracking criteria, please check out our Rankings FAQ: http://www.pocketfives.com/Rankings-FAQ
    Posted to Poker Discussion (Forum) by Sandy on 09-04-2009
  • Now Tracking Cake Network!!

    PocketFives.com is very excited to annouce the addition of Cake Poker Network in our World Wide Rankings! Tracking began August 17, 2009, and will include Cake Poker and its skins. We will not be backtracking any scores before this date. Even though Cake allows its players to change screenames frequently, PocketFives.com does not allow our users to have results from two different names from the same site or network. Scores will only count from one screen name per site/network, per player . You should
    Posted to Poker Discussion (Forum) by Sandy on 09-03-2009
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