Online Poker Tournament Rankings

[quote user="Code.exe"] I would like to see if they can have a volume button in options. I know u can mute but its not the case.....Sometimes the sound of my porn and pokerstars are on same level...its a bad beat imo [/quote] Hello, This feature is available in Windows Vista and above. Double click on the speaker icon in your system tray (next to where the clock is on your taskbar) and then click on 'Mixer'. You can then adjust the sound volume for individual programs.

Hello, The price for the RSA Security Token in the PokerStars VIP Store is the "cost" price for what it costs PokerStars to provide that individual token (including the cost of the token itself, the license to RSA and shipping & handling). PokerStars does not profit from sales of the RSA Security Token. PokerStars has paid all the additional costs (such as the cost of the new server hardware, the cost of the programmers, the cost of the graphic designers, the ongoing cost of support

[quote user="WarGawd"] I'm guessing the code generation algorithm is known to the server, so the server can generate it independently on the same time basis...[/quote]This is how it works.

Hello, There seems to be some extreme confusion in this thread. Multiple people sharing one account - regardless of whether they have their own account - is a pretty clear breach of the PokerStars Terms of Service. The Terms of Service is online at http://www.pokerstars.com/poker/room/tos/ The (abbreviated) relevant part is: (starts) 5.2. PERSONAL USE. The Service is intended solely for the User's personal use.... A User may only have one account with PokerStars and shall only use the Service

Email support@pokerstars.com for personal assistance with this. One possible cause is that you need to run 'PokerStarsUpdate.exe' not 'PokerStars.exe' to update to the latest version of the software.

Hello, The email is legitimate. If you ever have a query about the authenticity of any communication from PokerStars, please feel free to email support@pokerstars.com Sincerely, Michael J PokerStars Game Security Team

Hello, Let me make a few quick points: 1) In the future, you're welcome to contact me directly if you have things you'd like me to do. You can contact me by PM on here, or by typing my name into Google, or emailing PokerStars. 2) I was only a part of the AP/UB investigation - Nat and other deserve full credit for that stuff too. The article in the Australian media (understandably) focused on the connection to Australia. 3) If you email support@pokerstars.com they'll do most of these things

Hello, There appears to be some misunderstanding of what happens at PokerStars, so let me explain. [quote]I have a question about the "electronic shuffle" when you are in an online poker room is each hand shuffled individually [/quote] Yes, each hand is shuffled individually. There is no connection between two hands in terms of what cards come out. [quote]would it be possible to go back and see where the rest of the unplayed cards landed in the deck or is the hand and deck destroyed at

You mean something like this? Look out for it in the very near future, as we commence testing it and then rolling it out more widely.

Hello, I see that one of my colleagues is already looking at this specific situation, but I just wanted to address the generic issues that this thread has raised. [quote user="DntCaltACmBk"]Is this worth e-mailing Pokerstars about or would you all think I'm crazy to try and keep IntelliDonks off Stars? [/quote] Please email us if you see something suspicious. We'd like to investigate it and take appropriate action as needed. Even if nothing inappropriate is happening, at least it