Poker Heaven, which had been in business for 10 years, is closing its doors on November 12, according to a statement posted on its website. The site cited “increased market regulation across Europe and other environmental factors” as the reasons for its closure.
Players can access Poker Heaven’s virtual felts until November 12, at which point play will be stopped. Then, players can access the site’s Cashier until November 19.
After that, according to Poker Heaven, “All player funds are held in a ring-fenced account and are available for you to withdraw from now until 19 November. After 19 November, you will still be able to access your funds by emailing email@example.com with your specific account details. However, we encourage all players to withdraw prior to 19 November to ensure the quickest withdrawal times possible.”
Poker Heaven’s loyalty program ended on November 1 and all outstanding loyalty program payments have been made. Therefore, no loyalty points can be earned in November. Also of note is that all unused tournament tickets will expire on November 12, so players are encouraged to use them before the site shuts down.
On its website, Poker Heaven is sending players to fellow Microgaming room Betsafe. Poker Heaven went live on Microgaming in early 2014.
The International Poker Network, which Poker Heaven was also formerly on, closed in May 2014. According to iGaming.org, “The reason for the closure of IPN is due to GTECH seeing that they cannot compete in the international markets and wanting to focus solely on the regulated markets within Europe. They provide poker platforms for Svenska Spel as well as Win2Day and also to the Spanish and Canadian market.”
Players with any questions are encouraged to email firstname.lastname@example.org.