PokerStars is in the midst of making sweeping changes to its site. As part of that effort, the iGaming giant has restricted the use of heads-up displays(HUDs) and banned the practice of datamining. But as one 2+2 user recently pointed out, some players continue to violate PokerStars’ new terms by scraping hand histories in the site’s Spin & Go tournaments.

Poster ‘1v1’ highlighted the issue after becoming curious as to why his Spin & Go games were always observed by one or more players, no matter the limit. “Every Pokerstars Spin & Go, within 30 seconds, has 2 viewers appear and stay for the duration of the match from $0.50-$100. I want an explanation from management why,” he said. “There are consistently up to 5 viewers for every 2X game and I have played thousands. I have not had one game without a viewer.”

He was incensed at the thought that all of his games were being datamined and that PokerStars had not yet put a stop to the practice. “If security is this poor and this is indeed datamining, then it should be shared with shareholders that games offered on their investment are not being properly policed,” he said.

User ‘ArtyMcFly’ chimed in and linked to a previous 2+2 thread in which Spin & Go datamining had been discussed. He even posted a screenshot of someone selling Spin & Go hand histories, claiming to have collected over 25 million.

PokerStars Sit & Go and tournaments manager Baard Dahl responded with the following statement:

We are aware that there are sites that collect data from all our games and we are taking steps to prevent them from doing so. Unfortunately, this is not as easy as flipping a switch, but we have dealt with the issue in the Zoom games and we expect that we will be able to roll out a solution for Spin & Gos as well. We are hoping to do so in Q1 of 2016, though it is possible we will have to revise that date. After the Spin & Go solution is in place, our other games will be covered as quickly as possible.

PokerStars’ new terms of service now only allow players to use HUDs to collect hand histories of games they are currently playing. The software can then process the data and spit out raw numbers, but is not allowed to offer a player insights as to what move he should make next.

Dataminers, however, use dummy PokerStars accounts to observe games and piece together hands by using software to “scrape” information directly off the screen. On Stars’ third-party tools and services FAQ, the site says that “a player with access to such a database can call up detailed information about every one of his opponents without ever playing against those opponents himself.”

‘1v1′ was not impressed by the response and called into question the effectiveness of Stars’ security protocols. “It should not take well over a year to stop datamining if their methods are as amazing as they propose in the videos they made,” he said, referring to videos recently released about PokerStars’ security systems. “If this is… the best you can do at stopping these issues, either the people you have [working] on these things need to be replaced or your detection system is vastly inferior.”

Some of the anger at PokerStars in the 2+2 post could be a byproduct of its recent attempts to decrease the rewards earned by its high-volume professional players. Players recently boycotted the site over a period of three days after learning that Supernova Elite benefits would be cut drastically in 2016.