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ACR TOURNAMENT CRASH and Cancellation.

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I was just playing in the ACR OSS 60k and the Tournament Crashed to Technical issues.

I was in for 2 buyins and it was early but i had set the day to the side to play this event.

The Money was refunded to my Account but i find this to be A MAJOR ISSUE.

Say i was Chip Leader on the Money Bubble and into the game 8 Hours. Would my Buy in back be Sufficient for a Cancellation at this point?

ACR software is super Wonky and they should really improve their software if they want to stay in the game.

ACR would have an advantage if Poker Came back to the US keeping their player base. With Issues like this is very Questionable if that would happen.

This is not looking good for ACR . Thoughts?

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First off, this isn't a blog post.

 

Second: The cancelation process is in there terms of service. If late reg is over, there will be an ICM chop among the players remain. If late reg is not over, everyone will receive their buyins back.

 

Third: ACR is catering to the American base. They will not be in the picture long term (and they know that) so there is no need to spend a ton of money in software development. They need to do the best they can right now, because there is not telling when they will have to shut down shop.

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This happened to me Dec 8th playing the Nightly 7:45EST 7500GTD. I was 8th in chips. Tournament "crashed" and was put on hold for a full 45 mins then resumed.

 

This usually only happens at later stages of the tournament and I suspect this happens when ACR feels they may not hit their GTD. In this "limbo" players can still register thus extending the registration time. I have seen them both be delayed and cancelled. So if they give the extra time and they still do not think they will reach the GTD amount they will just cancel it.

 

Its sketchy but I get it.

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This happened to me Dec 8th playing the Nightly 7:45EST 7500GTD. I was 8th in chips. Tournament "crashed" and was put on hold for a full 45 mins then resumed.

 

This usually only happens at later stages of the tournament and I suspect this happens when ACR feels they may not hit their GTD. In this "limbo" players can still register thus extending the registration time. I have seen them both be delayed and cancelled. So if they give the extra time and they still do not think they will reach the GTD amount they will just cancel it.

 

Its sketchy but I get it.

 

I can understand why you think that, but do you think a company as big as theres really cares if the 7.5K overlays a couple of times?

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Its a Blog post if i put it in my Blog. Thats not for you to decide.

Yeah they are a Big company keep thinking that.

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Its a Blog post if i put it in my Blog. Thats not for you to decide.

Yeah they are a Big company keep thinking that.

 

We are deeply sorry about the issue you had, the tournament you are referring to had some technical issues so we had to take it down and put it back up. At the moment of canceling it, it was refunded according to our Terms and Conditions. Please go to our website to check our terms and conditions. If you have any questions please let me know.

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