Jump to content
advertisement_alt
ApesAreFun

Pokerstars crash

Recommended Posts

Hello,

Thank you for contacting pokerstars.

PokerStars is currently experiencing some problems with players

logging in,

create accounts, review their cashier, amongst others. We are

reviewing the

situation and we hope to have this fixed shortly.

We will be considering refunds for materially affected players.

"Materially

affected" means you missed a considerable number of hands and

lost a

significant portion of your chip stack due to blinds and antes.

If you

believe you were materially affected by this issue, please email

us with the

following subject line:

"REFUND: T#_________, $X+Y, User ID"

Where "________" is the Tournament ID, "X+Y" is the buy-in of the

tournament, and "USERID" is your PokerStars User ID.

For example, "REFUND: T#123456780, $20 + 2, KidJoker"

For multiple tournament refund requests, please note additional

tournaments

in the text of your email. For example:

T#123456780, $20 + 2

T#123456781, $10 + 1,

T#123456782, $50 + 5

etc.

If you do not know the Tournament ID, you will be able to find it

in the

PokerStars software using the playing audit feature, once the

login issue

has been resolved. From the PokerStars Lobby screen, select:

'Requests -> Playing History Audit...'

Please also be aware that your refund request may take a few days

to be

processed.

We appreciate your patience and understanding.

Best regards,

Owen

PokerStars Support Team

EDIT: And in the chat-box:

Administrator: Due to a site problem, all MTTs which were running will be cancelled shortly, using the Roll Forward formula in our Tournament Cancellation policy.

 

We apologize for the inconvenience.

Link to post
Share on other sites

First was $1K

Prize pool to be divided equally: USD 129.60 * 8 = USD 1,036.80

Prize pool to be divided based on chip count: USD 3,726.00 - USD 1,036.80 = USD 2,689.20

Your share in money equally divided: USD 129.60

Your share based on your chip count: USD 2,689.20 * (233,796.00 / 405,000.00) = USD 1,552.40

Your entry fee refunded: USD 2.00

Your bounty fee refunded: USD 5.00

Total money refunded to your account: USD 1,689.00

Link to post
Share on other sites
First was $1K

Prize pool to be divided equally: USD 129.60 * 8 = USD 1,036.80

Prize pool to be divided based on chip count: USD 3,726.00 - USD 1,036.80 = USD 2,689.20

Your share in money equally divided: USD 129.60

Your share based on your chip count: USD 2,689.20 * (233,796.00 / 405,000.00) = USD 1,552.40

Your entry fee refunded: USD 2.00

Your bounty fee refunded: USD 5.00

Total money refunded to your account: USD 1,689.00

LOL - that is some run good. $650 more than first!

Link to post
Share on other sites
First was $1K

Prize pool to be divided equally: USD 129.60 * 8 = USD 1,036.80

Prize pool to be divided based on chip count: USD 3,726.00 - USD 1,036.80 = USD 2,689.20

Your share in money equally divided: USD 129.60

Your share based on your chip count: USD 2,689.20 * (233,796.00 / 405,000.00) = USD 1,552.40

Your entry fee refunded: USD 2.00

Your bounty fee refunded: USD 5.00

Total money refunded to your account: USD 1,689.00

reminds me of the Ikea commercial where the woman comes running out of the store yelling "start the car" to her husband.

Edited by McBain74
I suck at spelling
Link to post
Share on other sites
First was $1K

Prize pool to be divided equally: USD 129.60 * 8 = USD 1,036.80

Prize pool to be divided based on chip count: USD 3,726.00 - USD 1,036.80 = USD 2,689.20

Your share in money equally divided: USD 129.60

Your share based on your chip count: USD 2,689.20 * (233,796.00 / 405,000.00) = USD 1,552.40

Your entry fee refunded: USD 2.00

Your bounty fee refunded: USD 5.00

Total money refunded to your account: USD 1,689.00

So epic. And stars "hustled" me out of like 50c ^^

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.