Winning Poker Network Cashier, Cashout, Deposit Thread -

[cloudyspirits]

And the fun begins.....

[ACR Rep]

We’re excited to bring you a newer and better version of our poker software. We are currently experiencing some technical difficulties and are working around the clock to fix them and resume game play. We will provide status updates every 3 hours. 

[ACR Rep]

Status update: The technical issues affecting game play have now been resolved. Our apologies for any inconvenience this has caused. Please log in and try the new software, if you have any feedback about it please use the form here. 

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Americas Cardroom, the most trusted U.S online poker site since 2001. Visit our website for more information.

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[ACR Rep]

Update: Gameplay has been restored. We are in the process of resolving some services that have been temporarily interrupted during the transition to the new software.

[ACR Rep]

Important: Due to technical difficulties all registering tournaments and Blitz are cancelled. We will be issuing refunds to all registered players. We apologize for any inconvenience and appreciate your patience.

Edited May 21, 2019 by ACR Rep

[ACR Rep]

Current poker client update: at this moment you can check your account details, request cashouts and make deposits. We are currently working on the forgot password feature and have MTTs in the lobby Thanks for your patience.

[ACR Rep]

Also, we are putting $50 On Demand freerolls on the lobby right now, as soon as one starts, there will be another one available! Thanks for your patience.

[cloudyspirits]

1 hour ago, ACR Rep said:

Current poker client update: at this moment you can check your account details, request cashouts and make deposits. We are currently working on the forgot password feature and have MTTs in the lobby Thanks for your patience.

looks like a false alarm theres some free rolls running cant register into them at the moment and no other MTTS showing up

[ACR Rep]

21 hours ago, cloudyspirits said:

looks like a false alarm theres some free rolls running cant register into them at the moment and no other MTTS showing up

 

We had them but due to server migration we had to cancel them. Apologies for the inconveniences. Regarding the MTTs we are still working on them to have them ready soon as possible. I appreciate your patience. 

[ACR Rep]

Latest poker client update here! 


Please be aware that from 3pm to 3:45pm ET, we will have downtime in order to bring Blitz back up. 


Thank you so much for your patience, we are working hard to have things fixed soon.

[ACR Rep]

Latest update here: 

[cloudyspirits]

was able to play earlier now I get stuck at the venom pop up after logging in

[ACR Rep]

Update: most of the Sunday schedule is up in the lobby. There are some missing that we are working on. We are also working on some pending refunds and Blitz.

[ACR Rep]

Guys, if you are missing a refund, please tweet at us your screenname here, tournament name and amount due to be refunded so we can speed it up, don't forget to use #WPNRefunds

[ACR Rep]

Latest post: As you know, we've experienced issues for both cash games and tournaments, we want to apologize for the inconveniences. Please check the latest update here

[ACR Rep]

Update: We will have downtime from 3:00pm ET to 4:30pm ET.
 

[ACR Rep]

Current Update: Downtime is over, we have Cash Games back up and d MTTs will be in the lobby shortly. It's a limited offering for this afternoon.

[ACR Rep]

Update: $200k+ Total Guaranteed Today! 
To get back to a solid tournament offering while we resolve our software issues, our short-term schedule will include more freeze-outs and fewer re-entries along with shorter late registration.

[ACR Rep]

Latest Software Update: Our techs are still working on the Sportsbook, Casino, Rakeback, Rewards page, Sit & Crush and Beast races. 

Please know that all points are being effectively tabulated, and you are receiving full credit for your play. All rewards and rake races will be paid retroactively once we get them back up. 

[emoneypitt]

How much longer until Blitz Poker is ready again?

 

Edited June 13, 2019 by emoneypitt

[ACR Rep]

13 hours ago, emoneypitt said:

How much longer until Blitz Poker is ready again?

 

 

Unfortunately I don't have an ETA at the moment. We are working hard to have them back as soon as possible. 

[XXEDPXX]

Sounds like things are going great over there. 

[ACR Rep]

We will have some scheduled downtime for maintenance tomorrow, Thursday June 20th from approximately 7:00 am-8:00 am ET. We appreciate your patience and apologize for any inconvenience. 

 

[ACR Rep]

Good news! 


We’ve added dates for when payments will be made to Beast and Sit & Crush race winners. 


If you’ve ranked on either leaderboard over the last six weeks or so, you can find out exactly when you can expect to see cash in your account. 


Go here

[ACR Rep]

Rakeback Payments from May 20th to July 1st are now available to be released by players. 


It doesn’t include jackpots.

[ACR Rep]

We will have some scheduled downtime for maintenance tomorrow, Thursday July 4th from approximately 6:00 am - 8:00 am ET. 

 

We appreciate your patience and apologize for any inconvenience.

 

Edited July 4, 2019 by ACR Rep

[ACR Rep]

Our payment processing department is still working through all the refunds. Rest assured, you will receive your refund soon. 


Thanks for your patience.

[ACR Rep]

Join the conversation!

 

Let’s talk about poker and stuff at the ACR Forum here: https://www.americascardroom.org/

 

[Sportspaceman]

I recently experienced a problem with cashing out a check sent me by the americas cardroom. I requested a withdrawal on July 26th for the amount of $1000. After receiving the check, I deposited it at my account (Wells Fargo) on August 5th. The check was sent from Bank of Montreal. Three weeks later, my bank (Wells Fargo) withdrawn $1000 from my account plus a $15 fee with a statement "Funds not cleared" It looks like Americas cardroom ran out of money and started sending empty checks to their loyal customers. Don't use Americas  cardroom. It turned into a SCAM. Their customer phone number doesn't work for along time so you can't reach them. The live chat isn't working either. When I requested to resolve the issue with the check they said they can't help because I have to write "Void" in the check. Obviously I don't have the check since it was submitted to the bank three weeks ago. How am I supposed to get the actual check back from the bank. They can only send me an image of the check but not the actual check.
ACR sucks!!!