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Betonline customer service is absolutely ludicrous

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knowuse    10

I e mailed my withdraw verification documents 14 days ago and nobody has gotten back to me, i have talked to 2 people in the live chat and they both basically could care less and said when they get your email they will respond to you ,so i thought to myself maybe they never got it so i sent it 3 more times just in case still no response then i talked to management and they said the same thing . 14 days is absurd to get 1 email and i don't understand how a business can operate when they ignore there potential customers for 14 days ,so at this point i give up probably going to play on ignition .

  • #1

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Guest forgetparry   

Guest forgetparry

According to askgamblers.com Betonline have had issues in the past but do work toward fixing them,

From what I read they do seem to take upwards of a week to reply to customers so good luck with that,

If you want a response faster post the complaint at askgamblers.com they usually respond fairly quickly to resolve the matter

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knowuse    10

Finally was able to deposit after two weeks and didn't realize majority of mtts are rebuy addons so a little more expensive for the micro stakes but they have 10k freeroll for new deposits, and also they have 3 k casino freerolls where if u place top 50 you get 50 free casino dollars and 1-6 gets 100 - 250 so its definitely worth the wait.

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knowuse    10

On 10/26/2018 at 8:53 PM, knowuse said:

Finally was able to deposit after two weeks and didn't realize majority of mtts are rebuy addons so a little more expensive for the micro stakes but they have 10k freeroll for new deposits, and also they have 3 k casino freerolls where if u place top 50 you get 50 free casino dollars and 1-6 gets 100 - 250 so its definitely worth the wait.

Update on BOL , site is flooded with microstakes bots, e mailed them 2 weeks ago to report 2 different bots both over 120 percent roi ,and what a suprise no response 0 fucks given , and there time banks are a joke and you you can't even watch another table while your playing in the same tournament , and it doesn't say what location anyone's playing from so you could easily have your whole table all from the same country / city colluding and you would never know it , why are you hiding so much from the players ???

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