ABLsaurusRex

Anyone know anyone in the Revolution/Lockpoker management? I'm trying to explain to support that they are calculating player stats incorrectly, but they don't seem to understand plain English. Here's the thing: Suppose you enter a 100,000K $1 or $2 rebuy and win a $109 ticket. They count the money you spent against you (i.e. the I in ROI), but they don't give you credit for a $109 win (the R in ROI). I've won two of these $109 tickets this week, so it immediately became evident that there was a problem. I can't seem to get them to understand that regardless of whether or not it comes as as ticket, it's still a $109 win.