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  1. Here's an update on what's going on. Looks like they have made their minds. Guess they headed this to some manager or boss, since this is signed as Laura, and the previous were just from some customer support guy.
  2. The title is correct. They charged me after I cancel the thing. Now I don't have a subscription (because I canceled it technically), yet I still got charged for a free trial? How this makes any sense 😄 I used tons of subscription services and never seen something so absurd. Now waiting their answer to my second e-mail.
  3. For me is common sense, its obvious I never used their service and the error is technical. I don't see how this harms them in any way, I didn't get anything of it after all. Also the service is virtual, no actual product, shipping costs etc. It's so normal for me to get this sorted in favor of the consumer.
  4. So, I signed-up for this tool, they offered a 7-day free trial and I added my card details. Basically I never used the thing after my first login (seeing it's useless), so after a while I logged in again to cancel my subscription. Everything was ok, I got an email with confirmation that my subscription has been canceled (this is on 20.09). Few days ago 03.10, I checked my transaction and I saw I got charged the annual fee by this guys. lol This is the official answer to my request for refund: I know they make the rules and so, but isn't it weird to keep trying to charge someone after the subscription has been canceled. For me it's obvious a service should stop any billing initiative after someone canceled the service, no matter what and when. Any thoughts on this?
  5. UL Daize ;( PokerStars Hand #85981993320: Tournament #2012090022, $10000+$300 USD Hold'em No Limit - Level XXIV (3000/6000) - 2012/09/10 21:21:34 EET [2012/09/10 14:21:34 ET] Table '2012090022 27' 9-max Seat #1 is the button Seat 1: Sykoen (153376 in chips) Seat 2: Lottenice (230949 in chips) Seat 4: VbV1990 (208671 in chips) Seat 5: busto_soon (45217 in chips) Seat 6: el_klonkador (254222 in chips) Seat 7: darrenelias (993963 in chips) Seat 8: ImDaNuts (137051 in chips) Seat 9: Betudontbet (207338 in chips) Sykoen: posts the ante 750 Lottenice: posts the ante 750 VbV1990: posts the ante 750 busto_soon: posts the ante 750 el_klonkador: posts the ante 750 darrenelias: posts the ante 750 ImDaNuts: posts the ante 750 Betudontbet: posts the ante 750 Lottenice: posts small blind 3000 VbV1990: posts big blind 6000 *** HOLE CARDS *** busto_soon: raises 38467 to 44467 and is all-in el_klonkador: folds darrenelias: calls 44467 ImDaNuts: raises 91834 to 136301 and is all-in Betudontbet: folds Sykoen: folds Lottenice: folds VbV1990: folds darrenelias: calls 91834 *** FLOP *** [4h 4s Qc] *** TURN *** [4h 4s Qc] [Js] *** RIVER *** [4h 4s Qc Js] [Ts] *** SHOW DOWN *** darrenelias: shows [Ah Jh] (two pair, Jacks and Fours) ImDaNuts: shows [Ac Ad] (two pair, Aces and Fours) ImDaNuts collected 183668 from side pot busto_soon: shows [As 5s] (a flush, Ace high) busto_soon collected 148401 from main pot *** SUMMARY *** Total pot 332069 Main pot 148401. Side pot 183668. | Rake 0 Board [4h 4s Qc Js Ts] Seat 1: Sykoen (button) folded before Flop (didn't bet) Seat 2: Lottenice (small blind) folded before Flop Seat 4: VbV1990 (big blind) folded before Flop Seat 5: busto_soon showed [As 5s] and won (148401) with a flush, Ace high Seat 6: el_klonkador folded before Flop (didn't bet) Seat 7: darrenelias showed [Ah Jh] and lost with two pair, Jacks and Fours Seat 8: ImDaNuts showed [Ac Ad] and won (183668) with two pair, Aces and Fours Seat 9: Betudontbet folded before Flop (didn't bet)

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