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  1. I submitted a withdrawal request from Pokerstars in December 2018 and they still haven't processed it. The transaction went off my radar for a period but I have been trying to contact them for a month now and they are not responding. I don't see why there is an issue as it's a direct bank transfer to an account that hasn't changed. The 'Pending Withdrawals' section of my 'Cashier' states "The highlighted transactions are currently being reviewed and cannot be cancelled". Does anyone have any advice on how to get them to release my money? I've tried contacting Pokerstars via the 'Contact Us' submissions box and I've also written to paymentservices [at] starsaccount [dot] uk and cashier [at] starsaccount [dot] uk but they are not responding.

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