A worrying situation that occurred today was brought to my attention as the
on duty supervisor for PokerStars Support.
Based on the information I received I wanted to contact you and confirm that
you were safe and that you were not in any danger as a result of either your
own actions or from those around you.
At approximately 01:57 on 2011-01-03, you were recorded typing the following
comments in the chat box on one of our tables: "can someone just kill me".
While we understand that poker can be cause for frustration, please consider
that we take any such comments extremely seriously and always consider the
welfare of our players above all else.
With this in mind, please understand that we have temporarily removed your
play and chat privileges from your account and ask that you reply to this
email and confirm that you are safe and the comments you made were not cause
for any concern. In accordance with this, I must also take this opportunity
to kindly ask that moving forward you refrain from making these kinds of
comments in chat at PokerStars as we do monitor this closely and won't
hesitate to take any action we feel necessary to ensure and help protect the
well being and safety of our playing community.
We look forward to hearing from you. Thank you for your understanding and
PokerStars Support Team