Late last year, Florida gaming regulators initiated an investigation into the Hialeah Park Casino after receiving several complaints about possible misconduct during an August poker tournament. Now, officials released a report of the probe, confirming players’ suspicions and accusing the card room of violating state gambling regulations in 11 separate counts.

The $250 buy-in tournament featured a $200,000 guaranteed prize pool and was put on as a celebration of the Miami card room’s two-year anniversary. The event was scheduled to run from August 25 to 29 and was broken down into five Day 1s, with two flights per day.

It wasn’t long, however, before players noticed a series of discrepancies which made them feel uneasy about the way the tournament was being run. For one, the tournament structure sheet was not freely available to players, and runners were asked to make their buy-ins at the podium, instead of at the cashier’s cage.

Furthermore, after breaking down the distribution of chips and stated buy-ins and rebuys, players found that chip counts did not match what was posted on the tournament clock. They reasoned that the numbers didn’t reconcile because the card room managers were allowing friends to enter the tournament without paying the buy-in in exchange for a piece of their potential winnings.

The South Florida Poker Players Association publicized the incident and coaxed a Hialeah shift manager into answering players’ questions on Facebook. The session, however, left players with more concerns than answers.

In the report, issued by Florida’s Division of Pari-Mutuel Wagering, the agency accuses the casino of making several egregious violations. Spanning several counts, it states that the casino failed to comply with several administrative regulations, including not completing a three-part tournament entry receipt process, not logging all tournaments on a log sheet, and failing to maintain tournament records for the required three-year period.

The document also states that supervisors paid out 13 poker jackpots to players without properly verifying the wins. According to regulations, the managers must “verify with surveillance that the win is valid and verify the ID and tax form of accuracy” before making the payment. Furthermore, the card room manager inappropriately kept the jackpot payout cash in his office rather than at the cashier’s cage where it should have been stored. The casino also failed to record jackpot wins in the jackpot ledger and failed to request the required signatures by cage supervisors.

During the August tournament, players complained that organizers were allowing entrants to sit with friends at the same table rather than assigning seats randomly. The report found that poker room managers indeed did not perform the seating selection process as required by regulations, which state that “the player shall draw cards to ensure random seating.”

Finally, investigators found that the casino did not have proper surveillance coverage of the card room and cash handling areas, including the cage, the main safe area and card room entrances and exits.

Hialeah Park has until January 18 to appeal. If it declines to do so, regulators can issue penalties ranging from fines to a suspension of their gaming license.