Which sites are being tracked for PocketFives.com rankings?
We are currently only tracking the following sites for the rankings. We will be adding more sites in the near future. Tournaments from the following sites that also satisfy the above criteria will be included in the leaderboard:
- 888 Poker
- Borgata Poker
- Full Tilt
- iPoker Network
- iPoker.fr Network
- Microgaming Network
- Ongame Network
- Revolution Network
- Winning Poker Network
- WSOP.com Nevada
- WSOP.com New Jersey
Only data from legal and regulated online poker rooms will appear on the Local pages and on the home page for players in New Jersey and Nevada.
Why is a specific tournament not listed as a result in my profile?
There may be several possible reasons why a result would not be listed in your profile:
- The tournament had fewer than 20 entrants.
- The tournament had a prizepool less than $100.
- The tournament had a buy-in of less than $0.01.
- The tournament occurred more than one year ago. Though the tournament may have been tracked, for server efficiency, we only list a year's worth of results on the Recent Scores section of the profile. All scores are listed in the scores page linked at the bottom of the Recent Scores module on the profile.
- The tournament was not a scheduled tournament. PocketFives does not track SNGs or satellites.
- The tournament was a satellite tournament or a freeroll. Only non-satellite tournaments with a real money buy-in are tracked by PocketFives.com.
- Note: These criteria became effective on October 1, 2013.
Why did my recent scores disappear from my profile, or why aren't they there at all?
There are several reasons why your recent scores are not displayed in your profile:
First, if you change, add, or remove poker site names in your profile, your scores are temporarily removed to account for the changes you have made. Your scores will reappear in your profile and recent scores pages when the next results sweep occurs (typically several times a day), so if you changed your profile and see your scores have disappeared, relax, they will appear later in the day!!
Second, if your screen names on various sites have not been entered, were entered incorrectly, or have not been verified (verified meaning that they were entered correctly but are not tracking because you have edited the names on multiple occasions or the names are listed on an inactive account), your scores can not be attached to your PocketFives profile. If there is a mistake with one of your site names or if it simply hasn't been entered, simply update your profile to correct any mistakes, and your scores will appear the following day. If your names are unverified, please contact us.
Third, some poker sites or networks are not tracked by PocketFives.com, and some tournaments on those sites do not meet our tracking criteria. For a full listing of tracking requirements, please see questions 1 & 2 above.
I have a missed score that meets the criteria, how do I get that entered and when will it appear?
If your result meets all of the above criteria and is still not listed or you are not sure if it does, please contact us with the missing tournament information (include the site on which it occurred, ID #, date, and place), and we will attempt to resolve the problem.
If the score was in fact missing, we will manually enter the score as soon as possible and send you an email response. This score will then appear in your profile the following day, our parsers run at 2 PM and 2 AM CT daily, and will be bound to your profile at 3 AM CT or at the next rankings update, whichever occurs first.
How often are my recent scores updated?
Scores shown in your profile are updated once a day in the middle of the night (typically around 3 AM U.S. Central Time). Each tournament score, however, is imported after a varying length of time for every site. Please wait up to 5 days for each room to see if your recent scores have been updated.
The fact that your PokerStars scores from yesterday are listed does not mean that your UB or AP scores from the same day should be listed as well (or vice versa).
I have a recent cash that doesn't qualify for the PLB because of my location. How does this work?
The most likely reason for having one or more non-qualifying cashes is that you have an out-of-date location listed in your PocketFives account. You can probably remedy this situation by updating the location in your profile.
PocketFives is keeping an up-to-date list of countries that are allowed or not allowed on each poker site that we track for the Rankings. If a PocketFives member cashes on a poker site and that member's location is a non-allowed country on that site, no PLB Points are awarded for the cash. The member will still receive credit toward profile badges and other lifetime accolades, but the cash will not count toward local, regional, or worldwide rankings or any other leaderboards.
This policy is in effect primarily to keep the playing field level in the Rankings. For example, the top ranked player in the United States should not be holding that spot simply because they're playing on poker sites that other members in the USA are not eligible to play on. Generating a score on a non-allowed site for your jurisdiction will automatically opt you out of Local and Country Rankings. However, generating a score on a non-allowed site for your jurisdiction will keep you in the Worldwide Rankings. If you feel that this policy has been wrongly applied in your case or in another case you have noticed, please contact us at firstname.lastname@example.org.
If I just created an account, what tournaments will appear? Do you go back and find past scores?
When your results are added to your profile after creating an account or after editing the screen names in your profile, all tournaments we have tracked in the last year will be included for PLB points. Tournaments older than one year could be listed in your profile however respective points will not count.
Will my old scores count if I change site names in my profile or will I lose results?
Scores will only count from one screen name per site, per player. You should choose whichever site name you want to count going forward. If you'd like to change the site name in your profile, you can do that, but only scores from whichever name you currently have listed will count for your PLB total.
If you are forced to change names on a site for whatever reason, one thing that may give you comfort in losing your old scores is that old point values drop off over time based on how our Sliding PLB works.
Why aren't my multi-table SNG results listed?
We do not currently have the ability to track multi-table SNG's and the like, so we only track scheduled tournaments. The only exception is for 180-man sit-n-go's on Full Tilt, which are included in the feed we receive. Again these must have at least 100 entrants and $1,000 in the prize pool to count.
Do satellite tournaments count for the rankings?
No. Satellite wins do not count for the player rankings.
Does PocketFives count tournament chops?
The ability to take into account chops varies by tournament feed. However, PocketFives' PokerStars feed does not reflect chops. We are unable to edit a score manually to reflect a chop due to fairness to all users.
Why can't I find my location in the country/region/city drop down lists?
You must enter your full location in your profile in order to be included in our rankings by country, state/region, and city. Many of the smaller cities and towns, however, are not listed in our system. If you fall into this category, we generally recommend that you name the nearest city to you that is listed.
To change the region and city you will need to edit your profile under "My Settings" and select from the drop down menus. Make sure you scroll to the bottom of the edit profile page and click on "Save Changes" so your new location will be saved and populated within 24 hours.
What are the Sortable Rankings and how are they calculated?
The Sortable Rankings are rankings by location and they are calculated using the Sliding PLB. Sortable rankings simply filter the sliding leaderboard to include only members of a certain state, country or city.
What determines the PocketFives.com World Wide Rankings?
The PocketFives.com World Wide Rankings are an attempt to accurately rank online
tournament players. Every Wednesday afternoon, rankings are updated automatically.
Your World Wide Ranking is based solely on your recent results. PocketFives.com
tracks tournament results for members who have listed the appropriate screen names in
their profiles. These results are used to compile a Sliding PocketFives.com Leaderboard
(PLB), the specifics of which (how points are accumulated and how they gradually drop
off) are answered by "How does the Sliding Leaderboard work?"
The Rankings use collected results from the latest 12-month period, ending with the
most recent Sunday. This means, for instance, that when the rankings are compiled on
Wednesday 7/18/2012, the most recent results included are from the previous Sunday, 7/
If my account on a certain site (i.e. Full Tilt) becomes inaccessible at some point or has been compromised, can I acquire points using another name on that site?
Typically, the answer is no, but there are exceptions. If you've been the victim of a hacking incident and are forced to play on a different account for a short time, you will need to contact us ahead of time so we can manually add cashes from that time into your rankings profile. We will need to know specifically what the cause of the issue is, as well as how long you will be playing on a different name. Except in extreme situations, we will not allow scores from multiple names on the same site to count for the rankings.
Why is my PLB score for a specific tournament off by a fraction of a point or does not add up to what I see in my recent scores page?
If you have a recent win posted in your account, sometimes it will take a day or so for your overall PLB points to update and include the recent win(s).
Sometimes, cashes in a tournament will be listed in whole dollar amounts, omitting the cents that were paid out by the site on which the tournament was played. This rounding may result in a small difference between the score you calculate in our PLB calculator and the score you receive in the recent scores section of your profile, but will never affect any score by more than half a point of what you'll determine in our PLB Calculator.
Why is the PLB score in my profile different than the one on the rankings and PLB standings pages?
When the rankings and PLB standings pages are updated, they grab information up through the previous Sunday (in the case of the rankings) and up through the previous two days (in the case of the monthly, yearly, and sliding PLBs). Scores in your profile and scores on your recent scores page are updated nearly twice a day every day. As such, since leaderboard pages are not updated on the same schedule as profile pages, there is sometimes a discrepancy between the two, particularly if someone has had scores in the last few days that qualify for the PLB.